We recommend booking a free cancellation option in case your travel plans need to change. However, we seem to have fallen short of your expectations with regard to the service experience at the time of your arrival. On the whole, the staff did not fail to keep up the infamous reputation of The Taj despite the prevalent Covid-19 surveillance. Contributions should be appropriate for a global audience. Taj Samudra Colombo: Wedding Reception Weekend - See 3,904 traveler reviews, 1,954 candid photos, and great deals for Taj Samudra Colombo at Tripadvisor. Taj Samudra Colombo is located in the heart of the Colombo city, overlooking the azure waters of the Indian Ocean. I am confident that the new look of the balance rooms, bathrooms, corridors and enhanced services will be in line with your expectations. Amazing hospitality and food. Taj Samudra offers rooms overlooking the Indian Ocean or city skyline. It is our endeavor to provide the finest Hospitality and Service in line with the standards of Taj Group of Hotels.However, we wish to inform you that your feedback was taken very seriously at that point itself and have taken corrective action to ensure non recurrence in the future.We would like to sincerely thank you for bringing this to our attention at that instance which enabled us to address the issue immediately. That's how we know our reviews come from real guests who have stayed at the property. We have taken it up with the concerned teams to take immediate corrective action to ensure non recurrence in the future. They are fitted with cable TV, a fridge and a tea/coffee maker. Lovely friendly faces at all times- this is very helpful on a long business trip. Free private parking available at the hotel, Lock in a great price for your upcoming stay, “Excellent , personalised customer service from the point of checkin until after checkout. It is located at the southernmost tip of the Indian subcontinent in the Indian Ocean. It will always be a wonderful memory - we got some amazing photos and the memories from that night are forever etched in our minds.The breakfast was also amazing - with a spread for every palate and excellent quality of cooking - usually buffet food is tasteless but I would definitely advise people to take the breakfast option.My only criticism would be that the name Crystal Ballroom is a bit of a misnomer in that the room is square and there is only 1 way to enter the room and the set up for us was a bit awkward because we literally walked through the doors and we reached the throne - the music played for less than 10 seconds. Excellent location — show on map, Excellent location — rated 9.3/10! Irrespective of my experience, as the website and staff are not transparent about room types or the state of renovations I suggest that, as tiring as it may be, you ask to see several types on arrival to compare.The executive room is now the "Luxury" room and is no longer the highest non-suite category. Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. “Most friendly staff and delicious food. Staff were courteous but openly disbelieving of our story which really made me cranky after 24 hours of traveling. Absolutely everything else. The magnificent Samudra Ballroom is ideal for celebratory dinners, the historic 1860’s Crystal Building makes for a fantastic dream wedding venue, and the assortment of unique conference halls are the best places for formal board meetings. We have more than 70 million property reviews, and they're all from real, verified guests. Read more, “Staff were 1st rate and incredibly nice everywhere throughout the hotel. The hotel boasts of luxury and classy guestrooms while all are equipped with modern day amenities. We're sorry, but there was an error submitting your comment. All we ask is that you follow a few simple guidelines. Praiseworthy room ambience and comfortable bed which made our stay that much sweeter. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Taj Samudra is located in close proximity to the airport on the scenic Galle Face road. This hotel was highly rated for its very comfy beds. Nur mit Vorsicht zu genießen. the wide range of facilities and restaurants available at all times”. Taj Samudra Colombo: Crystal Ballroom Taj Samudra - See 3,882 traveler reviews, 1,951 candid photos, and great deals for Taj Samudra Colombo at Tripadvisor. Die Preise wurden am 4.1.2021 bei einem Ankunftsdatum am 17.1.2021 errechnet. The hotel management at least put our friends in rooms close by so we could manage the wedding preps easily. Brilliant staff, so helpful and attentive. Property is on the beach or right next to it. Please check for travel restrictions. This hotel was highly rated for its very comfy beds. It will always be a wonderful memory - we got some amazing photos and the memories from that night are forever etched in our... My husband and I stayed at the Taj in Colombo as pasrt of our wedding celebrations in Colombo. They have a Smith machine and 4 benches, plenty of plates, a good range of resistance equipment, 5 or 6 treadmills, several cross-trainers and bikes, and each one has a bottle of water and a towel already in place (it's in the details). 끉 Sorry, reservations for more than 30 nights are not possible. The hotel management at least put our friends in rooms close by so we could manage the wedding preps easily. Free! Do you offer pick up from the airport and drop off back to airport, Asked about: Deluxe Room Ocean View Queen Bed. This lets us know that our reviews come from real guests, like you. Such a pity given that the view was of Galle face and the sunset was amazing. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. It boasts an outdoor pool, 7 dining options and tennis courts. After their trip, guests tell us about their stay. Children aged 12 years and above are considered adults at this property. more. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Free private parking is possible on site (reservation is not needed). This email address is invalid. Please note we do not have a shuttle service, however, we could arrange airport pickup for USD 65 per way on Mercedes Benz C350e which is provided from the hotel. In-room dining experience was warm and delectable. The property usually replies within a few days. Praiseworthy room ambience and comfortable bed which made our stay that much sweeter. It is spacious, appointed with up to date equipment (Star Trac), and has a good selection of free weights. I am pleased to note that your experience at the hotel met your expectations and that you had a pleasant and comfortable stay with us. A good hour of wrangling at midnight sorted this out, but not a good start.You also need to know what other reviewers have also experienced: that they have a wide variety of room categories in various states of modernization and some of the same category have features (e.g. Ab 79€ (1̶3̶3̶€̶) bei Tripadvisor: Hotel Taj Samudra Colombo, Colombo. Your question will be published on Booking.com after it has been approved and answered. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. Enjoy the beauty of this occasion at our lovely gardens by the lake. Thank you for your inquiry, Currently, we have only bed and breakfast rates available. Hotel Samudra, KTDC is a venue located in Thiruvananthapuram and it is available for you to host your wedding ceremonies. Top location: Highly rated by recent guests (9.3). Beautifully located facing the ocean. Free private parking available at the hotel. I don’t know what more proof they needed to try to deliver the level of service and room type we had paid for. Cancellation and prepayment policies vary according to accommodation type. The new renovated Taj is very classy and the new look greets you right from the lobby itself. I think our room was still part of the un-renovated rooms - the pictures of the Taj Club rooms looked more impressive.Apart from the room smell which we had to get over because we were out of the room for most of the day and just came to sleep. Please enter the dates of your stay and check the conditions of your required room. Please try again later. Thank you for your compliments on our food, the finest hospitality and service of my team that you experienced during your stay with us. At the outset please accept my sincere apologies for the inconvenience caused to you while you were enjoying the poolside facilities during your stay with us. Wonderful location with beautiful sea views. Excellently maintained property , great location , Great food and service . The only way to leave a review is to first make a booking. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Please note currently we don't have any honeymoon packages available, however we suggest you reserve one of our suites and let us know so we could place some special amenities in your suite with compliments from Taj Samudra. Celebrate your wedding in all royalty at our master ballroom punctuated by rich food, magnificent décor and a baronial ambience. Its a great property overall. The varied menu for breakfast and dinner was very delicious.” Good for couples - they rate the facilities 8.9 for two-person stays. The Waterside Package. Anushka helped me to get a replacement charging cable when I left mine in India - he made several calls to locate the right product for me - over and above the required level of assistance! Apart from the room smell which we had to get over because we were out of the room for most of the day and just came to sleep. Please try again. What topic(s) would you like to know more about? Wonderful location with beautiful sea views.”, “We liked everything about the Taj Samudra. Vivanta by Taj, Bekal occupies a very leisured nook of Kerala which makes it the perfect destination for a destination wedding. When would you like to stay at Taj Samudra? Please note that all Special Requests are subject to availability and additional charges may apply. Couples particularly like the location — they rated it 9.2 for a two-person trip. 4200 nett per person All necessary health and safety precautions have been taken in accordance with regulations set by the Ministry of Health. Our room was very comfortable as well as the courteous staff. I am so happy to note that you enjoyed the new look of the entrance, newly renovated lobby and rooms of our hotel. Excellent food and service otherwise. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The chef was an Indian and was very courteous during our interactions. Its all year round, but I recommend the month of December. Review tags are currently only available for English language reviews. Rs. the wide range of facilities and restaurants available at all times. Please do accept my sincere apologies for any inconvenience caused to you during your stay with us.We look forward to your continued patronage and welcoming you back to Taj Samudra during your next visit to Sri Lanka. The food was world class - I have to admit the chefs brought a level of exceptional taste that is not normally associated with Indian cuisine, but all the dishes were prepared with subtle and distinct flavours- the food was all anyone could talk about for days. Staff were also exposed.We gave staff feedback, however, this did not stop the spraying.We wonder whether we have been exposed to carcinogenic chemicals.This is not a comfortable feeling.We wonder at the long term effects on staff as this is a once a week occurrence. We had our reception in the Crystal ballroom. Everything this property has is an absolute 10/10. We look forward to your continued patronage and welcoming you back to Taj Samudra during your next visit to the Emerald Isle.Warm regards,Rohit Khosla. Get instant confirmation with FREE cancellation at most properties on our site! Das Taj Samudra ist… Bewertung lesen. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). This service may contain translations powered by Google. Sorry, but it seems like something went wrong in submitting this. All rights reserved. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Unfortunately, the room we were given for the night had a terrible damp problem which was not visible but the smell was fairly strong. We did complain but the hotel could not find another room which didn't have the same smell - not could they upgrade us - even though this was part of a wedding package. Praiseworthy room ambience and comfortable bed which made our stay that much sweeter. We had our reception in the Crystal ballroom. if i book 24th and 25th december half board basis is dinner christmas eve buffet or normal dinner do you provide with this price? Sorry, something went wrong. It is always our endeavor to provide the finest Hospitality and Service in line with the standards of Taj Group of Hotels and I am pleased to note that your experience at the hotel met your expectations and that you had a pleasant time with us. Once again please do accept my sincere apologies for the inconvenience caused to you during your stay while we greatly value your comments as it is only through such constructive feedback that we are able to improve upon our existing standards of service.We look forward to welcoming you back to Taj Samudra Colombo during your next visit to the Emerald Isle. Click here to read post guidelines. We liked everything about the Taj Samudra. The most helpful contributions are detailed and help others make better decisions. The food was world class - I have to admit the chefs brought a level of exceptional taste that is not normally associated with Indian cuisine, but all the dishes were prepared with subtle and distinct flavours- the food was all anyone could talk about for days. “ After looking at endless properties in Sri Lanka for our destination wedding, we knew the minute we walked into the Taj that it would provide the perfect setting for our special day. Please inform Taj Samudra in advance of your expected arrival time. Check our offers & book best hotel deals at Taj Samudra! Executive Lounge: The Taj Club happy hour is much more formal than the executive floor cocktail and buffet presentations you may experience at other hotels; this is white glove service (literally) with each individual canapé brought to your table and positioned on your plate, every glass of water sourced and poured for you, as if in a fine dining restaurant, etc. We did complain but the hotel could not find another room which didn't have the same smell - not could they upgrade us - even though this was part of a wedding package. The place is a hotspot of glamorous parties n the city and is frequently visited by international celebs holiday in Sri Lanka. 4,2 / 6. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Taj Samudra- Defining Grandeur and Luxury. Yes, we do offer airport transfers to and from the airport which will cost USD 65.00 per way on Mercedes Benz C350e. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Choose your currency. The staff in general at this hotel were superb! The varied menu for breakfast and dinner was very delicious.”, The property usually replies within a few days, Sorry, we couldn't find any questions related to your search, I'm traveling with my family, do you have two connected rooms to be reserved, Your cost is unable to understand plz send me in Indian currency, Asked about: Taj Club Room Ocean View King Bed, Asked about: Deluxe Room Ocean View Twin Bed. Try again, Error: Offering 300 rooms and suites with 11 acres of landscaped gardens, the hotel faces the historic Galle Face Green giving a peerless view of the Indian Ocean. We've sent you an email so you can complete your subscription. Booking.com’s role is that of a distributor of feedback from both guest and property. I already have a booking with this property, Top location: Highly rated by recent guests (9.3). I am actually staying at this property while i write this review. You will receive an email as soon as the property has answered your question. What a sea view. book early on their own website to get a good deal. We'll also provide transparency over the status of submitted content. Taj Samudra is strategically located in Colombo’s business hub and is just a short stroll away from the vibrant city center and 34 kilometers from the airport ( drive time of 40 minutes). Additional sorting options may be available (by type of traveller, by score, etc...). Keep it up the good job.”, “Excellent , personalised customer service from the point of checkin until after checkout. My husband and I stayed at the Taj in Colombo as pasrt of our wedding celebrations in Colombo. Most friendly staff and delicious food. Taxes and fees that are shown are estimates only. Taj Samudra offers multiple private halls and spacious boardrooms, ideal for annual meetings or training programmes, that can be transformed for a sit-down dinner. * Choose from the many wedding packages available to suit your style and requirements. Top points to the staff.However, we were very concerned re the weekly practice of fumigating windows; buildings and plants by Rentokil staff. Fitness center: is definitely the best of the four hotels I have tried in Colombo (see my other reviews). I had a flawless experience with the hotel. Staff were 1st rate and incredibly nice everywhere throughout the hotel. For leisure, relaxing massages, a well-equipped fitness centre and squash courts are available. etc. Keep it up the good job. I have shared your feedback with my team as it is feedback such as yours that motivates them to achieve higher levels of service. Please try again. They are also applicable regardless of the sentiment of the comment. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines. On the whole, the staff did not fail to keep up the infamous reputation of The Taj despite the prevalent Covid-19 surveillance. Dear Guest,Greetings from Taj Samudra Colombo!Thank you for taking your valuable time in sharing your feedback. Excellent food and service otherwise. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. My personal disappointment was that staff were poorly trained and unauthorized for problem solving (they tended to give inconsistent messages and pass the ball to the next team member rather than find a solution).In our case, just two months ago we booked an "Executive Room" with various amenities included in a package but on arrival the staff informed us that this type of room and package no longer existed. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Your current language is English (UK), Great for two travellers. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please check your selected room for the maximum capacity. Thank you for your special compliments on the food and the warmth of the hospitality of my chef who served you at breakfast which made your stay even more comfortable and memorable. There is also a nice pool and two tennis courts. Your contribution should be yours. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. There was a problem loading the reviews. This is a sprawling 300 room complex presiding over Galle Face Green. The Indian Hotels Co Ltd, Your feedback will help us improve this feature for all of our customers. Hotel Taj Samudra, Kumbakonam: 6 Bewertungen, 2 authentische Reisefotos und günstige Angebote für Hotel Taj Samudra. Booking not found. Contributions should be travel related. The Taj Samudra which is located in the centre of the commercial capital of Sri Lanka is a star class hotel that is perfect for corporate and leisure travellers alike. 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