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Hybrid work might be in your future. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Next time you reach out to your contacts, be sure to steer clear from using just checking in.. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Of course, you could be turned down for the support. Ive been missing you and wanted to say hi. Then provide a suggestion for how to get there. These are more specific questions that send a caring message, Anwar says. If you don't, think of one. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? Example: Hey, [prospect name]. i just called. Its likely you and your contacts and sales leads have some common interests. If you decide to register (or you already have), let me know so we can get together for coffee or lunch. They may not be up for an in-depth heart-to-heart right now, but scheduling a future check-in could give them time to deal with whats going on. If someone in your life is going through a hard time, you might want to quickly check-in to see how theyre doing. . To Mrs. Fredrickson,How is it all coming along? In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. I had lunch with Kristina Smalley yesterday and your name came up. Respond on social media. For example, they might be fully engrossed in a major ongoing project, or awaiting a decision from their leadership team, or biding their time until they receive more funding. If so, Im happy to schedule a call. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. Id love to meet for coffee this week to talk about potentially working together. Where are we with works well when we want to write a follow-up to know whats going on. All we ever want is for you to succeed and be profitable. Just Checking in," which you typically consider "junk" unless something else catches your attention. These are tried and tested and are guaranteed to get you results. 7 alternatives to just checking in (with examples) 1. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. It is related to your field of business. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. Thats the email marketing philosophy we embrace at ABC Consultants, too. It also shows that you actually care about how they are, and youre interested in their well-being. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. Writing, grammar, and communication tips for your inbox. I have an awesome lasagna.. I scheduled a meeting invite and haven't received any response from you. Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. . But what does it really mean? Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. I wanted to make sure things were still in progress. It lets them know that youve noticed a change in their behavior, and youre there to support them if they need help. There are clearer ways to inquire how someone is actually doing that send the message you are present and ready to hear.. Send a 'Did this email get buried?' Should I make that happen? If you dont, think of one. This website uses cookies to improve your experience. Instead of saying I just wanted to follow up, you can say can we schedule a follow-up on.. Dont apologize for doing your job, apologize when it is merited. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. Hows Friday at 3?). I was making plans to attend the Great Big Event the weekend of July 7th and it occurred to me you might be interested in going. She said your team is still looking for the right project management tool. They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. ", "Hi, I remember you showing interest on [topic] in our last meeting. Send them a message about a weakness in their business that should be fixed, and offer assistance. We prefer a more straightforward approach. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. Have a look. December 22, 2021, It takes almost no thought or time to write a "just checking in" email. They come in for different reasons, from different sources, but they all have something in commonthe person sending them wants something. Example: Hey, [contact name]. You dont have to be someones best friend or family member to check in on them if you know theyre struggling. i just wanna. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. How are you doing doesn't quite send the message that you truly want to know how someone is feeling, coping, or experiencing at any given moment, Bisma Anwar, LMHC, a therapist with therapy platform Talkspace, tells Bustle. It can also be helpful to ask the other person to tell you their story, McBain says. How do I not say just checking in? Thank you for your interest in RingCentral. Example: Your business has grown significantly over the last year, but that growth could be stunted by X weakness in your strategy. If we havent been updated for a while, its a good idea to send an email containing this phrase to let somebody know that you expected a reply from them a while ago on your previous email. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Generally, there are two other variations you can use: Removing just allows you to sound formal and respectful. Well, one of the biggest culprits that get conversations stuck in the mud is probably the just checking in emaila phrase so overused that it can make your contacts reluctant to even read your messages, let alone respond to them. But you also have to be serious enough that they give a real and honest answer, rather than pivoting the conversation, Friends reunion-style. Dont apologize for doing your job, apologize when it is merited. And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. Ive been excited to get your input. Here are some ideas for messages you can include in a formal check-in email. Michaels. They might respond or not, but youve let them know theyre in your thoughts. As a writer for a popular blog (this one) and a freelance PR professional, I get follow-up emails regularly. Get this comprehensive guide of sales email templates, COB vs EOD? How are things coming is a good way to ask how something is getting completed. 1. We also may earn commission from purchases made through affiliate links. By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more. It also gives them the option of an out; maybe theyre not feeling it right now, but it still contains the strong message that youre there for them, whenever theyre ready. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Its been busy. Your writing, at its best Share a relevant industry article. Case studies are a great way to help prospects visualize the success your product or service can bring them. I loved seeing the photos you posted on social media! Example: Hey, [prospect name]. .) all spark the same visceral response. Im so sorry to hear about ___. go check. Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. (Helpful Examples)Follow Up On or Follow Up With? I am leaving my contact information if you want to touch base with us in future. You may unsubscribe from these communications at any time. Let's set-up a time and discuss. i just wanted to make sure. Grammarly can check your spelling and save you from grammar and punctuation mistakes. Be specific and to the point while doing so. Were living in the age of the customer, where experience reigns supreme. Finally, make your request for an update time-sensitive. I expected it on my desk last night but have yet to receive anything from you.Thank you,Missy Winter, Dear All,Where are we with the team cohesion exercises? Wed like to schedule a meeting to offer you assistance in optimizing your strategy., If you've found an article that's relevant to their industry or profession, send it to them instead of saying "just checking in. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Email them a longer how-to guide. Here are the key things to consider when determining how long your videos should be. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Move your previous message to the top of their inbox by asking if they might have missed your last email. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Example: In recent case studies we've found that businesses in X tend to have difficulty executing Y, have you experienced a similar roadblock?. Point out business weaknesses. If someone you know has just experienced the death of a loved one, you can check in on them and say . It even proofreads your text, so your work is extra polished wherever you write. RingCentrals integrations with other tools also open up new powerful ways of working more efficiently as a team. I just wanted to say "Hi" and see if there was anything we could do better? ", "Hi, looks like we missed catching-up yesterday. ", "Hi, are you still looking towards reaching X target? Your messages should provide value to your prospects. Let them know you were just talking to [mutual contact], and they said such-and-such good things about the prospect and/or prospect's company. I would have thought that the IT department would have it fixed by now.Let me know when you get a chance,Miss Zotto. Instead, take a moment to think about what exactly you want from your contact and what they might want from you. ", "Hi, I saw a small glitch on your website when going through it the other day and wanted to bring it to your notice. 1. A recap email works well in these situations, giving you the chance to refresh your prospects memory about the major points you discussed and the specific problems your offer can help them solve. Just Checking In Alternatives Send actionable advice. Lastly, well show you how to use I just wanted to follow up in your emails. You can also keep things fresh by mixing up the mediumemail is not always the best option. Dear Mr. Tomkins,Is there anything I can help with on the matter? Here are some messages that will help you say, Just checking in to see how youre doing, to a friend or family member. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. It never hurts to mention the connections you and your contact have in common as long as theyre relevant to the ongoing conversation. Now, take a look at these follow-up email examples to see how this alternative works: Dear Christina,Do you have any updates on the matter at hand? You must be busy and no longer interested in our products/services. Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. If so, heres the information I shared with you in the first message.. And yet, its absolutely vital for your business to keep conversations moving forward. We are not attorneys and are not providing you with legal This link will open in a new window. Meetings are more professional, and its easier to get all your points across without anything being lost in a digital email format. A new law or regulation could impact their urgency. I need to find out where the morale problems lie.Kind regards,Mr. Or, another variation is the Baseball Opening, which is Im calling to just touch base. Cheers, [Salesperson]." Finally, you might benefit from looking into the following follow-up email samples: Hi Mike,Whats going on with the mission at the moment? I wondered if [software] is still on your radar. i am calling. Example: We received news of an event in your region for X industry professionals, we hope to see you there.. Find out with our free checklist. Provide details about a common difficulty faced by your buyers. Sales Email Templates | Best Cold Outreach Email Templates, Looking for sales email outreach templates? In general, we can start an email with this when we want to know whether someone has anything more to report. Discover why video marketing is the most effective way to engage with consumers today. Checking in on a friend or family member can be more personal and informal. Nothing induces a world-weary sigh from working professionals like a just checking in email. Is there anything I can help you with?Yours,Richelle, You may also like:Followup, or Follow Up, or Follow-up? WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. But thats precisely the problem. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. Cake values integrity and transparency. ", "I've been meaning to ask, how did the conference go? I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. If they do not, they can let us know in a follow-up email (and explain whats taking so long). Referencing a specific challenge that you've talked about with someone lets the person know you have been thinking of them and are genuinely interested in hearing an update, Anwar says. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it. It's a Sunday morning, and you're just waking up. Id love to hear how things are going with the Great Big Infographic design brief. in any timely way. Sometimes you need to find out where a task stands or how a project is progressing, be it from a member of your team, a project partner, or client contact. Send a how-to guide. Are you still interested in [topic]? Respond on social media. 13. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. We listed alternatives that you can use in the email body or email subject lines. If you could send the update by 5 p.m. today thatd be great. (All good things!) I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. i am calling. A sales video should be short and sweet. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. I could set you up with a free trial account. This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Here are ten alternatives that can be used instead. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. 14. Asking for a status update is a good way to make sure things stay on track. This alternative works well when we want to set up a meeting to discuss matters. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. 2023 RingCentral, Inc. All rights reserved. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. I just wanted to follow up allows you to send a follow-up email politely. Congratulate a potential decision-maker on a promotion. Whatever the reason for their stalling, you can help by reaching out with some extra information that theyll find useful or reassuring. I know that [relevant topic] was something you wanted to learn more about on last weeks call. For example, call monitoring lets supervisors listen in on live agent-customer calls, and it gives them the ability to whisper directly to the agent with on-the-fly suggestions as well as the option of taking over the call completely when it makes good tactical sense. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. Any information you provide to Cake, and all communications between you and Cake, Thats why we might use this phrase to ask how certain projects are unfolding. It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. If you make a future wellbeing check-in date, keep it faithfully and maybe offer to bring snacks. Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. 5. Sometimes you need to know where a project or task stands. Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. If you feel like your friend or family member might be in some emotional distress, and the two of you are fairly close, you can let them know youre concerned with this type of message. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. ", "A new feature, Add CTA to Email has been launched on our tool. Create personalized videos at scale with dynamic data, Create personalized images with dynamic data, Add personalized videos/images into your emails, Add personalized videos/images to your Linkedin outreach, Send personalized videos/images to your contacts, Auto generate videos via API or no-code tools, Auto generate images via API or no-code tools, Send personalized content from your existing tools, Add personalized videos/images in your emails, 10 Alternatives to As Per Our Conversation, Dont use this awful filler when you dont have anything else better to say! Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Offering to do so is a great way to reach out and check-in with a professional tone. Likewise, a text image can be a more convenient way to check-in with other people on your team. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Lastly, the following email examples should teach you all you need to know: Dear Juliette,Im just checking in to see if I can do anything to help you with this issue.Please keep me updated,Mrs. We'll help you get your affairs in order and make sure nothing is left out. Reach out to them before they sign the dotted line to another. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Loss is hard. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. Grab this free report. Check how things are going as their contract with a competitor is winding down. On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. I need an answer, already! Thought you would like to know. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. I had lunch with Kristina Smalley yesterday and your name came up. ", "Hi, We are hosting an event on [topic] and would like to invite you to be the key-note speaker. So lets take a look at some better alternatives to the just checking in email. Usually, theyll be happy to reply shortly after you send it. Send them a blog post from your company. Here are 10 better ways to say this, 10 Thank You For Your Understanding Alternatives. 2. Email threads can easily get buried, team members get stuck in ruts, and to-do items fall through the cracks. Be sure to include the contents of the previous email as well. 15. Reference a relevant blog post. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Wed like to schedule a meeting to offer you assistance in working through the matter.. Sometimes they stall because they arent fully convinced that what youre offering is right for them. If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. Facebook. Heres what the research says about some of the most popular ones. When its time to follow up, you need an entirely new strategy. How do you know if youre ready to retire email (and try something different)? Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. 100+ cold outreach email templates for every industry. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. Usage of any form or other service on our website is Anything I can help with on works well as a way to politely ask for a follow-up. Ive attached some additional information that I think youll find helpful. 2. Free and premium plans, Customer service software. Thought you would like to visit. I am sure you wouldn't want to see a "just checking in" email in your inbox. Get this free checklist to find out if it's time to consider an email alternative. Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. Id be happy to talk you through them and answer any questions you have on a call. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. You can send an enthusiastic message requesting further conversation if youre willing to spend some extra time checking in on a friend. Theyre the bane of our inbox existence. Get access to all our premium plans free of cost for a week! Id love to catch up on what youve been doing! Reference a relevant blog post. Now you can make it easier for your clients to respond to you., "We're looking for more feedback on this layout we tried on our website. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. But one email stands out among all the other ones in your inbox because it felt personal.