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Our focus on continuous improvement, world's best practice, and striving to become the most cost efficient operation in the Airline industry, benefits operators utilising Qantas' engineering services. 4, pp. This report examines Qantas' strategic management and how these strategies increase Qantas' ability to sustain competitive advantage and achieve above average returns. This alliance will provide reciprocal service to many destinations, creating a benefits-sharing model. Our engineers are qualified in a broad range of aircraft including A380, A330, B747 and B737. Experience gained with the Qantas fleet ensures preventative maintenance concepts are applied to customer components, providing optimised component performance and cost savings. There are three aspects to quality management at Qantas including o Quality from BSBSUS 201 at TAFE NSW - Sydney Institute All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Palich, LE, Carini, GR & Seaman, SL 2000, The Impact of Internationalization on the DiversificationPerformance Relationship: A Replication and Extension of Prior Research, Journal of Business Research, vol. There are many airlines in the market (ranging from large national carriers to small regional carriers), the industry operates on fairly low margins (due to constant price competition and price reporting), and experiences volatility with jet fuel. After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. Find out more about inflight dining, entertainment, seat maps and more. Technical evaluation of Aircraft, performance and payloads. Supply Chain Digital 2012, Qantas acquires Australian air Express, sells StarTrack, viewed 12 October 2015,