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there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. However you may visit Cookie Settings to provide a controlled consent. . It's the fastest way to ask for and track a non-emergency repair for your home or communal area. This rating has improved by 3% over the last 12 months. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. No integrity - avoid or get out while you can. A really good range of calls Click the link in the email we sent to to verify your email address and activate your job alert. | MTVH is one of the UK's largest housing associations. Hotjar sets this cookie to identify a new users first session. This rating has improved by 7% over the last 12 months. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. These cookies track visitors across websites and collect information to provide customized ads. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. The offices are a lovely environment to work in and a bonus in themselves! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. By accepting, you agree to our use of cookies. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The management structure is ex Metropolitan heavy. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. Planned works team never want to take any calls even when it is their job to , but rather staff support each other to make things right. I've loved my time here. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Find out more about salaries and benefits at Metropolitan Thames Valley. Necessary cookies are absolutely essential for the website to function properly. Verify your email to use filters. Inclusive Institutions: enabling and supporting culture change. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. You can still pay your rent, request repairs and make enquiries. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Housing Association. Verify your email to use filters. We believe everyone should have a decent home and the chance to live well. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls This employer has not claimed their Employer Profile and is missing out on connecting with our community. By accepting, you agree to our use of cookies. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . Having problems? Details about you ( Did you work here? ) No one is allowed to disclose the new head office address in Farringdon. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Right now, nothing has changed, just the colours, fonts and logo. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. It's a really good place to work if you like getting things done. Farringdon, England 18 d. 26K Per Year (Employer Est.) to work with and autonomy to make decisions. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This category only includes cookies that ensures basic functionalities and security features of the website. Excellent base salary in comparison to other builders. View all 755 employees. Other benefits include a benefits pot so can get a subsidy for a gym membership. Campaigns; Victims and Witnesses. It's a really good place to work if you like getting things done. It is mandatory to procure user consent prior to running these cookies on your website. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. Axis and MTVH. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Hotjar sets this cookie to detect the first pageview session of a user. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. 140 Metropolitan Thames Valley reviews. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Copyright 2023 Metropolitan Thames Valley Housing. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. I've loved my time here. Do you have what it takes to be one of them? A lot of passing the buck goes on Visit the Career Advice Hub to see tips on interviewing and resume writing. Great company to work for with some really good benefits and. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. This site is protected by reCAPTCHA and the Google Privacy Policy Clean working place and nice environment Sales Manager. 4. But opting out of some of these cookies may have an effect on your browsing experience. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. The Met has launched a hotline to report corrupt and abusive police officers and staff. You can register for an account if youre the named person on your MTVH tenancy agreement. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Training is really good, constantly having support from senior members. Poor leadership, housing stick in poor repair. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? It is mandatory to procure user consent prior to running these cookies on your website. You can have some really difficult calls and off days Company is backing these ideas. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. You also have the option to opt-out of these cookies. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Staff and Volunteer opportunities. New community programme for Clapham Park residents to help tackle cost-of-living pressures. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It is mandatory to procure user consent prior to running these cookies on your website. We aim to respond to emails within 2 . 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. If you're looking for a rewarding career in an organisation that puts people first, you've come to . YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls It's a nice, modern office environment, staff benefits are good. There are also lots of additional benefits on offer and they stand by the core values of the company. Learn more in our Cookie Policy. London, England 8,386 followers. Enjoyable when u have nice tenants and leaseholders Overview. See what employees say it's like to work at Metropolitan Thames Valley. Fill in the repairs enquiry form. About our cookies and how to manage them. Undervalued by managment Job work-life balance GOOD STAff welfare and salary paid on time, Staff welfare is always important! By clicking Accept, you consent to the use of ALL the cookies. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Good chance to develop communication skills in all forms This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. If weve sent you an invitation letter or email, your invitation code will be in it. Their management style and the culture they have created is like something out of the 1970s. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Pros & Cons are excerpts from user reviews. 5.0. Metropolitan Thames Valley. Copyright 2023 Metropolitan Thames Valley Housing. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed There's free coffee and four types of teas! I've always felt if I have an idea I can put it into practice quite quickly. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Clean working place and nice environment Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. Hotjar sets this cookie to detect the first pageview session of a user. Public Input. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I've loved my time here. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Hotjar sets this cookie to detect the first pageview session of a user. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. Careers; Staying safe from romance fraud. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. I have had very supportive managers who have encouraged my career progression. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. They also talk down at customer service staff as if we are beneath them Good chance to develop communication skills in all forms. Police service for the Thames Valley area; report a crime, get advice and find out about us. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. Welcome. Having problems? This website uses cookies to improve your experience while you navigate through the website. It's a really good place to work if you like getting things done. These cookies track visitors across websites and collect information to provide customized ads. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. In future you will see new features, as we continue to improve our online services. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Metropolitan Thames Valley Housing. Analytical cookies are used to understand how visitors interact with the website. We work together to create great places for people to live. Training is really good, constantly having support from senior members. TVH was a charity and now it's all out for profit since they became MTVH. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. This website uses cookies to improve your experience while you navigate through the website. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. About our cookies and how to manage them. Undervalued by managment Technology and Software Support. Suggested . The process took 2 weeks. 39,000.00, 29,500.00 Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. 1. This is a True/False flag set by the cookie. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. But opting out of some of these cookies may have an effect on your browsing experience. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Pros & Cons are excerpts from user reviews. If you dont have an invitation code you can use the MTVH Online support form to ask for one. The staff are lovely and I have met many wonderful people. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. By accepting, you agree to our use of cookies. Forgotten your password? This employer has not claimed their Employer Profile and is missing out on connecting with our community. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Enjoyable when u have nice tenants and leaseholders Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Really understaffed - non stop calls It's sometimes noticeable that there are gaps in terms of organisational development. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. On 20 August 2017, it took over operations from the previous franchisee South West Trains. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Metropolitan Thames Valley works across housing, health, social care and education. Enjoy resolving queries at first point Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Historically great at developing staff. Other benefits include a benefits pot so can get a subsidy for a gym membership. Quite a large company so changes/projects take longer to complete. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. great ambition and staff team are dedicated, good approach to flexible working. Employee Portal. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Analytical cookies are used to understand how visitors interact with the website. These cookies do not store any personal information. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. In the years that followed, MHT's workforce . The staff body are also passionate as a whole about getting behind local causes and fundraising together. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. If youre not satisfied with our response, you can make a formal complaint. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. About our cookies and how to manage them. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. If you're looking for a rewarding career in an organisation that puts people first, you've come to . You'll need your mobile phone and your unique invitation code.