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Ensure the bag is emptied regularly. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. I have a Kreepy Krauly that is kreeping slowly. "identifier": "" "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" If that's not the issue, check your connections to make sure nothing is loose. Solution You'll need to determine exactly what the problem is by examining a few things closely. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. "author": { It suddenly wont climb walls and it seems to only wanna turn 1 direction. It might be too small, or too long to bring the necessary amperage to the power supply box? 101. Ideal for use in small pools or hot tubs. FAQs. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Or perhaps the hose is not completely full of water before you connect it into the skimmer. Find the air leak, and solve the problem. Its vinyl pool. Also make sure that your hose is not too long, remove a section if there is excess hose. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Hi, you could first try to ream it out, with a long wire or zip-tie, pipe cleaner If that does not work, open up the unit and see if the hose has become disconnected inside. Frustrated with your current company? Hi there ah you have an old Baker Hydro skimmer, it sounds like. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. }, Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. It has been a problem with our old one too but the new one is worse. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Hi, likely need a few new floats. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Hi INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Check also that pump basket and impeller are clear, and pool filter is clean. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Manually remove large debris and fallen objects before running the J-D300. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). "publisher": { Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. JACUZZI MANUALS AND USER GUIDES. I have a kreepy krauly and I am closing my pool. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. Likewise, if you remove the debris bag, water should spray upward 1520 feet in the air. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? "caption": "In The Swim Blog" after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Disaster strikes and time comes to a standstill if your pool cleaner stops working. It only moves when you first connect it to the jet. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? "image": { So its sucking up dirt. I love my swisher but none around d here works on them. I have a Leslie Merlin pool cleaner. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Check the owner's manual and the appropriate diagrams . Works perfectly fine on the skimmer. (2023) J-400 Owner's Manual. To clean your filters, rinse with a hose and soak in filter cleaner. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Also, did you cut the hoses to fit the pool, shortening each in equal lengths? I have a legend platinum cleaner. Find a Dealer. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. Can the inner parts be bad on the valve not allowing it to suck enough? If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. I have adjusted the little key screw on the side but still no luck. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Just because your cleaner is fast doesnt mean its efficient. Purchase a new hose if your current one is too short for your pool. We have a Polaris 825 and one of the trac belts keeps coming off. Hot tub pumps are hot. Pool Cleaners, Pool & Hot Tub Service. Not sure what to do next. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. To fix, simply let the cleaner sit in the pool for at least 30 minutes or until the brushes are soft. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Clean the intake hole by flipping the cleaner over and clearing out any debris. This operation will necessitate the use of your pump. Turn the unit off. Hi Robert, does the power box led indicator do any flashing, indicating an error? Now, it is flashing red and will not turn on. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. There are three main types of pool cleaners: suction side, pressure side, and robotic. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. Build a pool or buy a house with a pool and need help? You can count RPMs of the wheel, should be between 11-13. If the cleaner moves, you know it's the filter. DE filters can also bypass debris with a missing air bleeder screen or sock. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Thank you, Check the screen to be sure it's free and clear of any debris or sand. Measure the hose to the proper length for the pool size too much hose will cause tangling. We buy a new MX8, but it does not clean the side walls of the pool. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. Details. "width": "611", Check this and also make sure that the cleaner has about 30 psi to operate. Make an informed and confident decision when you buy your hot tub. For flow below 5 or RPMs below 11, you will need more flow. Very good 4.6. Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. Slight water loss around the hose swivels is normal. 01 How do I know if my pump works? If the hot tub's control panel, it could be faulty . Verify there is electricity going to the outlet the control unit is connected to. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. And I have tried this on three different outlets with the same results. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. I have replaced the belts and always clean the bag. CENTER. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Also, make sure the feed hose is floating properly, not sinking or drooping. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. On our Polaris turtle cleaner it wont turn directions. Have a Polaris P825, it will track across the pool bottom. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Or the filter canister is full, or the tires or brush is worn. Is there an adjustment on the wheels to give it a bit more clearence? Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. This is relatively easy to sort out. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. Is there something like a connector I should use to keep the hose attached to the wall? First step - check your pump strainer basket and impeller. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 The power supply should have an indicator light showing that power is being received. Hi Fred, is the o-ring missing or damaged? Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. Any ideas? How to remedy? An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. A lazy sweeping motion is best, not whipping around like crazy. There is no debris in the pool. (2020) Jacuzzi Play Owner's Manual. It will not climb the walls in the deep end. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. (in your case, just to be sure that none are clogged). Worked great last year but for some reason it stays in he deep end of my pool? Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. Other polaris hose tangling problems can occur from bad hose swivels, not swiveling well, or from a hose that is too long for the pool should reach the furthest corner of the pool, plus 3-5 ft. "primaryImageOfPage": { Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! By Pool Cleaner Model Browse support pages for your specific pool cleaner model. My floats dont appear to have water in them but it seems I need to boost the line somehow. I have an aqua jet electric that worked great for 5 years. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Well, thats a new one for me! Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? The Baracuda G4 is built on Baracuda's long history as a global leader in automatic pool cleaning technology. You also need to check that the feed hose is floating properly. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now A & A Manufacturing 1 "datePublished": "5/22/2012", The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. sanitization. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. installed a new generic Kreepy Krauly. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. This all starting happening after I cleaned my filter. Thats all I can think of, unless maybe the cleaner is over-powered? Step 4: Test the Pool Cleaner Cable. Holding it underwater, flip it over and shake a bit to let the air escape. #2. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. When cleaning swimming pools, use chlorine-compatible cleaners. You may access this free library by clicking on the manufacturer titles below. Increasing the pool cleaner speed is possible on pressure cleaners by closing the bleeder valve at the wall connection. Copyright 2022 In The Swim. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Older cords can break, or if chewed by a dog . A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. It is like it is not plugged in at all. { If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. As an adult I learn a lot of the kids and sometimes we'll spend time asking each other questions and exploring subjects deeper. Im a pool cleaner. I have read several comments about too much pressure. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Another potential problem is an air leak in the cleaner hose or the pump. What can I do. Need help troubleshooting what is wrong with your sump pump? If this still does not remedy the issue, reset the heater directly. sanitization advanced all-in-one aop. The wires inside the cord can short or fail, esp. At this point, check the drive motor itself, to verify connections are tight. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. I have an aquabot and it is spitting all the dirt back out of the top of it. Strong pressure from wall or floor returns can push a cleaner away from certain areas. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Learn More It can also be a tangled power cord. I replaced the pump motor and the impeller, which was severely clogged with grass. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. Check the tires often for obstructions or damages by slowly turning one wheel at a time. Only 4 left in stock - order soon. 02 Why does my pump run continuously? Serving Novato and the Surrounding Area. May 5, 2017. How does a robot pool cleaner work? Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. 1. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. We laugh and have a good time. "@type": "ImageObject", In Stock, 22 available. FREE delivery Feb 9 - 14. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). Verify the booster pump is operating, and the filter and pump are turned on and running. Hi Brian, only bad if the (suction) cleaner sucks in air. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Any type of adjustment to make it behave. Or close some jets? Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. "@type": "ImageObject", I have a Tiger Shark, 2 years old. The cleaner pumps water but doesnt moves. My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. Closed. }, 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. We put it in and it will go to the other side of the pool on its own but when it get there it just starts. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. Then after about 5 or 10 minutes it just stops. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. 2. Spa Works Repair. I cant get it to stay on the bottom. Other skimmers and main drain lines closed? "height": "219", Filter then sucks air in and pressure drops My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Damaged or missing wheel bearings can cause slow movement. Also look for frayed or broken power cords. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. Tons of suction, but the vacuum just isnt moving around the pool (or at all). Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. They arrived on time and diagnosed the problem with my hot tub quickly. Hi Glenn, good question, and the adjustment is at the wall fitting. First, put your hot tub cover back on and let the heater do its job for about 24 hours. "name": "In The Swim", You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. "@type": "Organization", It is on a booster pump and works on pressure. Hi Jon, first make sure that the cleaner is in floor/wall mode. So effectively they run at same time for those 2 hours - assume that is ok? It just follows behind my Polaris. Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. POOL CLEANER INFORMATION. Pressure side pool cleaners need about 30 psi to operate.