It refuses to play playlists. Tidal is a music streaming service. Step 3: Tap on Battery. Tidal is a 100% community-driven subreddit. the point of the audio/video you are on is lost if iOS data protection is enabled). Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. So something is still off. Spotify didnt do this. Sounds like you should log a call with Naim support then. Also, it currently has no issues streaming from its own app on my network, or on my PC. Hopefully, my information will also apply to Win 10. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? I have updated the thread title accordingly. Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. Press J to jump to the feed. Whats the grammar of "For those whose stories they are"? Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. The setting was headed as "Allow background activity". Anyone know where the setting is to prevent this behaviour? When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. Randomly, it will just stop playing in the middle of a song. Setttings > Apps > 3 dot menu > Special Access > Allow app while Dagta saver on. 06:35 PM I can go a whole drive without having this issue, or this issue can happen several times on one drive. The content remains unbiased and authentic. Step 2: Tap on the problematic app followed by Mobile data & Wi-Fi or Data usage. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? When I lift my phone the screen awakes and the music continues to play. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. only. Here are the steps to disable battery optimization on Samsung phones: Step 2: Tap on the three-dot icon at the top and choose Special access. Issue #2: TIDAL stops playing after 2 hours. rev2023.3.3.43278. in, 04-08-2020 I have rebooted my network, and android devices several times in trying to troubleshoot this issue. I play music on my wireless headset at work. Step 1: Open Settings and go to Device Care. Making statements based on opinion; back them up with references or personal experience. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. No need to close it all down and restart. Looks like no ones replied in a while. 11-19-2019 The name of the app is Equalizer Plus. Give it a try. My code is GPL licensed, can I issue a license to have my code be distributed in a specific MIT licensed project? Trying to understand how to get this basic Fourier Series. I have the paid, full version of Equalizer Plus and it worked great on my old Galaxy S7. Unit has been running rock solid since yesterday morning after the reset. Disable iOS data protection toggle (the media position in files, i.e. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 Set the screen turn off time to the preferred amount (the recommended amount of time is 1 minute). We are not officially endorsed by nor affiliated with Tidal. It's connected standby (modern standby). iOS15 I know there is another thread for this but it wouldnt let me post a reply. Use Daily Board when charging your Galaxy tablet, Set up Daily Board Daily Board makes things a lot more interesting when your tablet is charging. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. Apple Music There are a few different external factors that can interfere with the S Pen's function. Wed appreciate your feedback to help us improve the article: Thank you! Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. So the issue is not with TIDAL. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. How to match a specific column position till the end of line? 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. We are not officially endorsed by nor affiliated with Tidal. Tap Delete. Please let me know how to fix this bug or let me know if you can fix it in the next update for the Galaxy S10 Plus. User profile for user: At times, the problem could be with your audio or music app. The Tidal CarPlay in general has been extremely limited in its features and functionality. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. Expand the Display section in the Power Options. My network itself is rock solid. Check your streaming quality settings: for mobile use (cellular) drop it down a notch from what youve set it for streaming over wifi. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. We understand that if you lock the screen on your iPhone music will stop playing. Select "change advanced power settings" on the page that opens. Why do small African island nations perform better than African continental nations, considering democracy and human development? 05:35 AM Glad issue one is sorted with the recommended Factory Reset. Then install it again. How do I change "Open with Powershell" to "Open with Command Prompt" when shift-rightclicking in Explorer? fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. This does not occur in third party apps such as overdrive. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. On your iOS or iPadOS device, touch and hold the app. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. iPhone XR I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. Windows should honour traditional sleep prevention technologies, as well as support connected standby. Welcome to the Apple Support Communities! in, 05-09-2019 It works without problems. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 07:39 PM I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. 09:19 AM Also, learn how to update Google Play Services manually. Unfortunately it doesnt work correctly when playing Tidal. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . Why is this sentence from The Great Gatsby grammatical? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Try again to play music with a locked screen. Change your TIDAL password in the TIDAL App, and logging into TIDAL on Naim App with this fresh password. 2023 Guiding Tech Media. Imagine someone with phones screen off time set at 15 seconds. Asking for help, clarification, or responding to other answers. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. It only takes a minute to sign up. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. Tried various options with the naim app. davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. This helps make your account more secure, but it does make signing in a little more complicated. Press the ' App Info ' option. If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. I havent had this issue, but I dont stream. So I disabled that and now it works great again!!! Get Guiding Tech articles delivered to your inbox. Fix: Music Stops Playing When Screen Turns Off On Surface. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Id try a few things, if you havent done these already, which have helped others. S Pen is not recognized by Galaxy phone or tablet. Thats why the music might stop when the screen turns off. So well see what happens from here. Powered by Discourse, best viewed with JavaScript enabled. A forum where Apple customers help each other with their products. This step should clear the app's cache of any corrupt files. 03-22-2019 Press J to jump to the feed. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. \o/. 09:29 PM The "net stop audiosrv, " trick does not work. Easy sign-in, Samsung Pay, notifications, and more! I never have issues with TIDAL aside from the one of two outages they suffer from per year. Recently updated phone to iOS 8.1, noticed this problem today. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. Tap and hold the Tidal icon on your home screen. selection. Sometimes it will do it repeatedly like after only 10 -30 seconds ,but at other times I may get 30 minutes uninterrupted play until it recurs. When it happens I have to press the power button and play resumes from where on the track it stopped.. It is available in the Google Play store. I am giving them a few weeks to iron it out. - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times, - I have added Tidal to the "never sleeping app" list in settings-->battery, Software Build number: SP1A.210812.016.G988BXXUEFVG5. One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. usually this is solved by turning the phone off and on, but today nothing is working. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. I have to close and re-open the app just to get it to play again. Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. Roon is a good way to do this, but it requires a subscription and a networked computer to run it (which you may already have). Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. Hope that works for you even if it isnt a solution. I don't see it being improved any time soon. Step 5: Look for the problematic app and turn off battery optimization for it. Let's face it, Apple Maps is not the most popular navigation app out there. Thanks for contributing an answer to Super User! Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. in. Tidal is a music streaming service. It's just stopped completely. I'm having similar issues after switching. It will only reset various settings to their default values. This issue doesn't happen while using other streaming platforms such as ytube music. This works in most cases, where the issue is originated due to a system corruption. Meaning, the activities will resume when its out of sleep. Try telling it not to shut the monitor off when idle. Press question mark to learn the rest of the keyboard shortcuts. I only noticed this since I upgrade to iOS15. Create an account to follow your favorite communities and start taking part in conversations. The said app should have access to use the phones battery in the background. Find the correct name of built-in apps. To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? I tried both bit filtering modes built into the phone. 03:13 PM I tried closing all apps. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. To turn sleep off: Press the Windows Logo key + X to bring up the Contextual menu. If the article doesn't help, please contact us via this page - we're happy to help personally. I tried shutting down the phone and turning it back on again. But before spending $$ I just want to make sure it will help with my issues. in. I thought my wireless headset ran out of battery. Yeah, us Spotify converts, sadly, just gotta get used to it. Press question mark to learn the rest of the keyboard shortcuts. ) in. Same problem with my nd5xs. 07:39 PM Completely power down your Android device and back up again. How to Add Multiple Stops in Apple Maps on iPhone, iPad, and Mac. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Since signing up with TIDAL a few days ago, I have had nothing but problems with the Naim app. Mehvish is a computer engineer by degree. You just have to decide what's important to you. I loaded 11.30 this morning to my Iphone 6s. You can download Restoro by clicking the Download button below. The bug never happens on iheart Radio. Step 4: Tap on the Apps not optimized drop-down option and select All. Got it working, so I set a large playlist and let it play. A place where magic is studied and practiced? I have to either unlock the phone or open it and it resumes. Its been 3 months since they introduced the $10 Hifi tier. To fix the issue, you need to disable the music widget in lock screen settings. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. It seems completely random. I got that problem but it was because my mail wasnt verified. I have the same issue but all I do is swipe to the next or previous song then go back to the stalled song and it starts. The app needs to have access to the background data for proper functioning. Tidal stops playing at random times when screen is off on Samsung Galaxy S20. Step 3: Enable the toggle next to Allow background data usage. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. Could your cables be loose? Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening How many times have you uttered a command and Alexa powered Echo didnt respond? 4. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. issue. Using Kolmogorov complexity to measure difficulty of problems? Step 3: Disable the toggle next to Put unused apps to sleep. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. If you preorder a special airline meal (e.g. Volume lowers down automatically on windows 8 when monitor shuts off. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Start by updating the app from the Play Store. Apple Music Not Playing Downloaded Songs: Try These 8 Fixes, 9 Best Fixes for Apple Music Not Playing Next Song on iPhone. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. I usually play music I have downloaded and have Tidal in offline mode in the car. Create an account to follow your favorite communities and start taking part in conversations. Spotify has a store version now, but still doesn't support CS. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. You can choose which apps will still run even when Data saver is on. Nat, User profile for user: Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. Apple disclaims any and all liability for the acts, Minimising the environmental effects of my dyson brain. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. But the bug is always there and always reproducible. I did also just do the 4.8 firmware update when I signed back on with TIDAL. Anyone else experiencing this? -- Turn this off for the app in question. When an apps sleeping mode is active, it prevents the app from running in the background. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. To learn more, see our tips on writing great answers. My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. How to Fix 'Discord Stops Working in Game' Error on Windows. Press the Volume down key until 'Yes delete all user data' is . azjules, My Apple music will not play music when phone is closed or "sleeping". Step 2: Tap on your app. If you tap the phone gently to reveal the fingerprint sensor on . Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I am however still having 1 unresolved issue. Restarting your phone would be sufficient to fix it. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? Apple music cuts out when the phone is locked after installing iOS 11.30. As soon as I restart the app it plays right away. I got a Samsung Galaxy z flip 3 and a Fiio KA1 and the music keeps pausing itself while on use. ncdu: What's going on with this second size column? The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! (Last edited Screen Overlay is a function that allows apps to appear on the top of other apps. So it seems to just randomly stop playing whenever it wants to. Select ' Clear Cache ' on the new screen. Does a summoned creature play immediately after being summoned by a ready action? Tap Rearrange Apps. Turn off Power saving by tapping the switch. Check the quality level in the app aligns to your level of Tidal subscription. But the problem has apparently been around for quite a while already, so that may not happen any time soon. I understand the benefits of connected standby, but most people still use a lot of desktop apps that have no store versions to replace them with. However, it does not affect our editorial integrity. That wont delete any data from your phone. Press Power button to select. Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. The ultimately desired solution, of course, would be for Spotify . Most issues were resolved with a factory reset. I believe that the first one is the most important one, but I also modified the second. For such a user, abrupt stopping of music would be an awful experience. Please take our brief survey. judysings, call Another was to disable so-called 'connected standby' in your registry. Shit will get better but we kinda gotta rough it out for the future, imo. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. Yaaasss!! All Rights Reserved. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. I recently switched to Tidal after using Spotify for a long time, but I've been having some issues using Tidal on my iPhone in my car. However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. I dont have this issue when streaming radio, upnp or Spotify connect. First, make sure your tablet is plugged into a charger. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. It seems to have to do with how the audio is actually played, see for example this thread. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. We know it's important to be able to listen to music with a locked screen; we'd like to help. On your iOS or iPadOS device, touch and hold the app. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. I had been using it for years prior. But now on my new Galaxy S10 Plus 1TB storage, 12GB ram(USA version with T-Mobile), I found a bug where the music pauses if the screen stays off for 2 mins. We explain and teach technology, solve tech problems and help you make gadget buying decisions. On your iOS or iPadOS device, go to the App Store. Step 3: Tap on Battery. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. I have updated software, turned the phone off and on but still the problem!! Please help us improve by selecting a reason below. If the music still stops after locking the screen, uninstall the app. Please contact us via Live Chat for a faster response. Perhaps they could just allow users to indicate 'connected standby' behavior for each program. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Is there a trick to get TIDAL to work properly when using the Naim app? And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. I have Adaptive Power Saving disabled. Find out what are lock screen stories and how to use them from the next link. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Apple Music lets you listen to your favorite music tracks on the go. It's been this way for a long time, well before the Spotify exodus. Open Settings, tap Battery and device care, and then tap Battery. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy.