Yes No News and Announcements. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Information and guidance about COVID-19 is available at coronavirus.gov. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Information on how to send mail to the Department of Homeland Security. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. (800) 869-4499 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. The Wannamaker Building During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. I am submitting this . In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Western Region A President-appointed Regional Director leads each office. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. JCK Federal Building The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. An official website of the United States government. Report suspicious items or activities to local authorities immediately. View the map that shows the 10 regional office locations. 200 Independence Avenue, S.W. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . We will continue to monitor DHS OIG's efforts to address this recommendation. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Each Regional Office is led by a President-appointedRegional Director. (LockA locked padlock) Share sensitive information only on official, secure websites. Office of Rehabilitation Services. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Official websites use .gov In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. An active investigation continues on Relator's other complaints. Listing of key contacts organized by component agency. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. If you have contacted other . Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Your suggestions will be considered as the Office of Inspector General considers new projects. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Return to top. Oklahoma City, Ok73105 Information and guidance about COVID-19 is available at coronavirus.gov. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. U.S. Department of Health & Human Services Please direct all media and/or general information inquiries to OPA. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. > IEA Fax: (215) 717-2981, Phone: (415) 355-2700 Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 They noted that this Risk Register is undergoing leadership review. : DHS OIG agreed with this recommendation. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. DHS OIG agreed with this recommendation. Oklahoma Human Services Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. An official website of the United States government. DHS OIG agreed with this recommendation. Southeastern Region The Inspector General also communicated this expectation in an agency-wide email. GAO was asked to review DHS OIG's management and operations. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. 200 Independence Avenue, S.W. Return to top. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. See All Field Offices. > About Share sensitive information only on official, secure websites. or https:// means youve safely connected to the .gov website. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Phone: (202) 616-4620 If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). . Vacant, Regional Inspector General for Audit New York, NY 10005 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) . DHS OIG agreed with this recommendation. (202) 566-2391. Answers to the most frequently asked question about DHS and its programs. . Available locations for. We will continue to monitor DHS OIG's efforts to address this recommendation. Operational and Support Components Department Leadership Biographies Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. For more information, see our USCIS Visitor . State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. DHS OIG agreed with this recommendation. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. TTY 1-800-745-5555. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. field office Share. Official websites use .gov Fax: (312) 886-0513, Phone: (303) 864-2000 In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Fax: (404) 331-5046, Phone: (312) 353-1203 We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Attn: Office of Investigations - Hotline However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Washington, DC 20528-0305. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Washington, D.C. 20201 Office of Counsel (OC) Suite 400 875 15th Street, N.W. About Us . COVID-19 Weekly Update 3-1-2023 03/01/2023 . Our work on the management and operations of this office identified long-standing management weaknesses, including: The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. We will continue to monitor DHS OIG's efforts to address this recommendation. Philadelphia, PA 19107 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Media Contacts Department White Pages Listing of key contacts organized by component agency. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Teri Lewis, Assistant Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Office of Inspector General. DHS OIG agreed with this recommendation. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. DHS OIG agreed with this recommendation. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Sam Nunn Federal Building Washington, DC 20230 202. DHS OIG has made progress in developing these key organizational performance management documents in recent years. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Share sensitive information only on official, secure websites. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG agreed with this recommendation. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Before sharing sensitive information, make sure youre on a federal government site. HHS Headquarters. In January 2023, DHS OIG issued an updated report review directive. . In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Fax: (303) 335-4002, Phone: (313) 226-4005 Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Fax: (609) 989-2213, Phone: (212) 908-9001 Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Myra Hamilton, Acting Regional Inspector General for Audit 1-401-421-7005. Office of Inspector General . EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. DHS OIG agreed with this recommendation. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Providence, RI 02903. Fax: (703) 413-1833, Phone: (404) 588-3870 > Agencies Suite 30.450 Atlanta, GA 30303 Location details In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and DHS OIG agreed with this recommendation. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. Media inquiries and department press contacts. > HHS Regional Offices. We can help at (405) 522-5050. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. A lock The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Fax: (713) 718-4706, Phone: (818) 863-1901 In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. 501 I Street, Suite 9-200 Fax: (303) 864-2004, Phone: (215) 717-2980 Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. (312) 730-1620 Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). Fax: (202) 616-2051, Phone: (202) 616-4760 A .gov website belongs to an official government organization in the United States. Southernwestern Region OIG is headquartered in Washington, DC, and has three regional offices. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Return to top. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Notably, some actions to fully establish these offices remain in process more than a year later. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Region covers Connecticut, Delaware, Maine. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Directions. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. We will continue to monitor DHS OIG's efforts to address this recommendation. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Check-In Office. (404) 974-9417 International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
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Actions that partially satisfy the intent of the recommendation have been taken.
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Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure.