Received vehicle and noticed that there is a shudder on the car. bought a new Sandero plus last year August from Renault Bloemfontein. I want this matter to be resolved . Time frame; Standard excess; Additional excess Bruma Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 AutoExpress placed Renault 11th in their reliability table, with a … Purchased a brand new Renault Kwid and opted for alloy wheels as an extra. Month on … South Africa: Tweet: Consumer complaints and reviews about Renault [email protected] Send email : Mar 16, 2020 Sandero Stepway plus 900T . This is my first car and this is so disappointing. Took my car for service at Renault Nissan Germiston. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. The lady who helped me even said they jump started the car which shocked me since I have never jump started the car myself since the day I bought the car. South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. Manufacture of motor vehicles in South Africa. Kwid 1.0 Climber M/T - R164 900. New Renault Megane. The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. I was assured about the quality of the Koleos, and took delivery of the vehicle on 11/02/2015. Manufacture of motor vehicles in South Africa, Head Office The car has been in the workshop over 6 Home ; Forum; Members 3; RSS; Show: Philip Hattingh posted an update in the group Renault 5 years, 8 months ago. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … Renault South Africa — Faulty fan speed resistor for Renault Scenic. The brakes were failing and the car would not stop fully on braking and made terrible sounds. myhouse385 said Sorry but the game is changing. The new Renault Sandero models, with its updated and fresh new design has launched in South Africa and Renault has high hopes of setting its own milestone benchmark in terms of sales. Purchased a new Renault Qwid from Renault Paarden Island. i bought a new Renault Duster from the Port Elizabeth dealer March 2019 and 4 days after taking delivery i contacted the sales person regarding the rusted wheel nuts. Stay informed! Cars.co.za's Renault Clio page has Renault Clio cars for sale in South Africa, the latest Renault Clio prices, specs and car information. Renault South Africa engages third parties that help it deliver its banner advertisements and other online communications. Show More … They never sent anyone. BAD CUSTOMER SERVICE, I purchased a 2009 Renault Koleos 2.0 DCI 4X4 from Renault Centurion. the service is bad and I didn't get any response. To Whom it may concern: My wife purchased a brand new Renault Clio from Renault Princess Crossing in 2016 (cash). You can find contact details for Renault above. After various complaints and email correspondence I am still sitting with a car that I can’t use. Buy a Renault … It was reported that there were 116 problems per 100 vehicles, which is above the industry average. Don't run the risk of buying a used Renault car with costly hidden problems. All the nuts on all 4 wheels are rusted (like an old pipe) a month later he took a look and refer the matter to the "head office". It had to take a combined email to the ombudsman for them to budge. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The thoroughly-revised Renault Duster has been in South Africa since late-2018, but the compact family car range was re[…] Renault Duster 1.5dCi Dynamique 4WD (2019) Review - Cars.co.za Buy Car This morning on my way to work the engine light came on again. Read User Reviews and Ratings of Renault Duster. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Finance; Plans; Request a Brochure; Aftersales & Maintenance . Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles Given their price points, the Sandero Stepway Expression and Plus are effectively a bridge between the entry-level Kwid and compact family Renaults … Discover new cars, check out after sales services and locate your nearest dealer. I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. The 16-inch wheels catch the eye! Example: 4S4BP6102B7333733. Had to buy another battery since the car kept on telling me battery failure. It feels less responsive than when it was new. Head Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa. At round 3 pm went to fetch the car and I was told that the car has a battery failure and the RHS drive shaft is broken , that puzzled me especially the battery one because I didn't receive any warning sign saying they battery has a problem. bought a new Sandero plus last year August from Renault Bloemfontein. Every Renault car has a unique identifier code called a VIN. i was not told this when I bought the car, I'm highly upset. When the vehicle was purchased I informed Renault Centurion’s representatives that a trustworthy vehicle is essential, as it is one of the terms of my employment. I'm paying a arm and a leg for the vehicle and the service from bloemfontein is rediculous. Now the just give me the run around. Renault South Africa's reply: 06 Feb 2015, 10:45. Description Contact number; CUSTOMER CARE: 0861 736 2858: ROADSIDE ASSISTANCE: 0861 736 2858 safety concerns: renault sa responds "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. Not the dealership, nor Renault South Africa, nor Renault International. 1) Renault Kwid. Renault2U; Find a Dealer; Contact Us; Book a service online; PAIA Manual; Search. PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. We address 3 key points as a guide to understanding your inclusive insurance policy in a more… user-friendly language. The promulgation of the Consumer Protection Act, 68 of 2008 on 1 April 2011, consumer law has suddenly become a new headache for businesses and they had to make a lot of adaption’s to operate within the specific act. 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