The room (suite) was OK, but very dated. ?I was so looking forward to this resort and was sadly, very disappointed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Loved the included amenities for the kids., The spacious rooms, value for my money. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Each is equipped with cable TV, a coffee maker and a laptop safe box. Worst customer service I have ever experienced, I stayed for 3 nights in early November. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Make yours extraordinary at Gaylord Texan Resort & Convention Center. More than 2.5 months after my credit card was incorrectly charged, I have still not been given this money back, and I have spent several hours on the phone with Gaylord representatives who acknowledge the money was improperly charged but who can't seem to simply return this money to me, Dear rkstewart13, Thank you for taking the time to give us a review; we appreciate your honest feedback. What are some restaurants close to Gaylord Texan Resort & Convention Center? I didnt see people. My husband & I stayed here for a conference. There is also a lot do around the resort. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Please see our partners for more details. Thank you again for your review. There are more places to choose from in the, gaylord texan hotel grapevine, gaylord texan resort and convention center, gaylord texas resort, gaylord texas hotel, the gaylord texan, gaylord texan grapevine, gaylord texan resort convention center, gaylord grapevine, Frequently Asked Questions about Gaylord Texan Resort & Convention Center. Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees). The only real negative is everything you do in your room/bathroom can be heard in the hall. Something went wrong please try again later. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. The Gaylord is a beautiful place. T. I had never stayed at a Gaylord property before this. I would definitely stay here again. You deserve to go have a fun and memorable time. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. All rights reserved. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The only real negative is everything you do in your room/bathroom can be heard in the hall. a Starbucks in the hotel. Thank you!! Its a great venue. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! 817-778-1000 close. I realized this while waiting for my room to be serviced. . The room block at the Gaylord Texan is currently sold out. It is a resort and waterpark! . Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. The website does not explain the risk involved so I'm taking the time to warn people. The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. What a disappointing way to celebrate our anniversary! Grapevine, TX 76051. Multiple little coffee locations available inside as well. We had one drink and left for dinner. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. I actually ended up with backaches from sitting in the upholstered chair. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor Book Now. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. Book Gaylord Palms Resort & Convention Center, Kissimmee on Tripadvisor: See 5,810 traveller reviews, 3,586 candid photos, and great deals for Gaylord Palms Resort & Convention Center, ranked #51 of 161 hotels in Kissimmee and rated 4 of 5 at Tripadvisor. Front desk had plenty of people around it however not to many were willing to help. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Gaylord Texan. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Really? I was able to pick my room in advance 2 days before arrival. It was a more pleasant experience here with a friendly bartender. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. This service may contain translations powered by Google. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. We were told because of being at 40% capacity. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. 10. Simply incredible! Apply online instantly. In the event of an early departure, the property will charge you the full amount for your stay. The parking garage is adjacent to the resort. Room service was very fast and the food flavored to perfection. We sincerely apologize for not meeting that goal while you were with us. Reviews are most valuable when they are original and unbiased. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. The staff speaks multiple languages, including English and Spanish. Walking around the hotel itself is fun, memorable and has a lot to see. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! The atrium was very beautiful. Guests with existing Gaylord Texan Resort & Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For the prices that you pay here I would expect better treatment and service. This is the version of our website addressed to speakers of English in United Kingdom. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. As a collector who has 600 bottles at home the sommelier was incredible. more. All cribs and extra beds are subject to availability. More Info. The wait was really long at the one breakfast spot open so we tried room service. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Our room came with a balcony that overlooked all the fountains and indoor waterways. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . escaperoom.com. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. By far the most expensive option but I found it to be worth every penny. Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . Sign up and we'll send the best deals to you. A few days after checking out I learned that my credit card was incorrectly charged $150. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Taxes and fees that are shown are estimates only. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. Add a spa package to your stay at Gaylord Texan. Very enjoyable! Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Great walkways in the atrium area. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? Home; Activities; Offers; Commitment to Clean; More Experiences. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. The beds were comfortable And the restaurants and shops are pretty entertaining. Book your tickets instantly. It was well run, people greeted you by name, they gave and oozed old fashioned hospitality at its best. Price: WAY OVER PRICED - will speak more on this later. We ended up checking out early and going to Starbucks down the road. Dear spencermit, Thank you for taking the time to give us a review; we appreciate your honest feedback. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The next morning, housekeeping woke us up trying to get in at 9:00. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Washing their hands, talking, opening a jar (or something) in the bathroom. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. We ate at the sports bar and the food was very good. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Catering Manager for legacy . Please see our partners for more details. The two nice restaurants were closed. Gaylord Texan Resort & Convention Center Address: 1501 Gaylord Trl, Grapevine, TX, USA, 76051 Parking Restaurant Room service Meeting/banquet facilities Bar 24-hour front desk Fitness centre Golf course (within 3 km) from USD 309 View Deal from USD 557 View Deal from USD 319 View Deal Lowest price guaranteed 2. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Whether you are in Grapevine for work or play, our well-appointed rooms and suites are the perfect place to stay. Room service was very fast and the food flavored to perfection. Gaylord Texan Resort and Convention Center takes special requests add in the next step! Loved the included amenities for the kids. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Access to the Splash park with resort transfer was super convenient. We spent a full day at the Paradise Springs At Gaylord Texan Resort. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. He knew all the wines he had which was one of the best selections I have seen at any establishment. The three atriums of our Grapevine resort recreate various vibrant Texas environments. Thanks! Escape Room Owners Group Booking. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Special Rates. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Tripadvisor performs checks on reviews. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Enjoy pop-up bars at the resort that are decked out for the holiday season. You can order it 24/7! Gaylord Texan. All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. You can sort and/or filter them by time of year, review score, and more. Claim your listing for free to respond to reviews, update your profile and much more. Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. These parkas are calf-length, winter coats with hoods. Copyright 19962023 Nice sitting area on the small balcony. So guess what? Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. The charcuterie platter was the best I have ever seen! The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Own or manage this property? Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Dear MomizTribe, Thank you for taking the time to give us a review; we appreciate your honest feedback. Then some shirts were left in the closet and their system of tagging lacked big time. and more! It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. Search over 2.9 million properties and 550 airlines worldwide. The indoor pool was closed. Room types may vary. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Respect the privacy of others. Additional charges may apply. Lock in the lowest price from these sites. Does Gaylord Texan Resort & Convention Center have any great views? Job Category Food and Beverage & Culinary. Couples in particular like the location they rated it 9.1 for a two-person trip. As you would expect, this is a huge hotel with lots of restaurants and activities. The beds were comfortable, check in was quick & easy. Each time, the food was delicious and arrived in about 30-40 minutes. They read all your preferences and make sure your stay is incredible! Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. If you do not valet, the parking is very far away. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. room2 Southampton is a place to live, not just stay for the night. Staff: Friendly and courteous. This 4-star hotel is 2.5 mi (4 km) from Grapevine Mills Mall and 10.4 mi (16.7 km) from Irving Convention Center. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). I am a traveler. Posting id: 820707248. Each is equipped with cable TV, a coffee maker and a laptop safe box. When we returned, it was around 8:30 pm. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. Booking not found double-check your booking number and PIN then try again. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. The extra pillows were not delivered, but we were too tired and discouraged to care. The Gaylord Texan offers bright rooms decorated in copper and tan. (Think winter at the North Pole). When booking more than 9 rooms, different policies and additional supplements may apply. This is an amazing property so expansive, but has a little bit of everything.Came for my wife's birthday and they truly made it first class. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. 1687860|3,1674130|5,1683070,1691070|4,1687140,1691070,1687640,1680920|1,1687860,1685250,1653460,1674130|1,1674130,1687300,1680920,1686320,1682710,1691070|2,1687990, Gaylord Texan Resort and Convention Center (Resort), Grapevine (USA) Deals, Legoland Discovery Center Dallas Fort Worth, Personal or sensitive info (e.g. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. Room Amenities Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9068 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal Escape Your Way Spa Package Need to Know Promotional Code: SPA What's this? Event starts on Thursday, 6 April 2023 and happening at Gaylord Texan Hotel, Grapevine, TX. Needless to say, I walked several miles over the course of a 4 day business trip. Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception. Access to the Splash park with resort transfer was super convenient. The modern dcor of our rooms and suites in Grapevine, TX, is inspired by the very best of Texas, When traveling to Grapevine, stay connected by using our in-room Wi-Fi, included with the resort fee, All our hotel rooms and suites in Grapevine, TX, have flat-panel TVs with premium cable access, After a long day in Grapevine, enjoy a peaceful night's sleep on our pillowtop mattresses, Many rooms and suites offer private balconies with spectacular views of our one-of-a-kind atrium, Spacious Grapevine hotel suites make our hotel the ideal place to stay for groups or families. They'll have to be paid for separately during your stay. All content should be genuine and unique to the guest. Gaylord Texan, Check in was great - I arrived very early 9am, and they found a room for me which I was very grateful for. Are there any historical sites close to Gaylord Texan Resort & Convention Center? If you booked through us and want to leave a review, please sign in first. Save an average of 15% on thousands of hotels with Expedia Rewards. Phone: 1-817-778-1000. Water and snacks too. Payments made by partners impact the order of prices displayed. Please see our partners for more details. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. The highlight of the on-site restaurants is Old Hickory Steakhouse. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. The Gaylord Texan offers bright rooms decorated in copper and tan. I was gathering my purse to get up when someone finally came over and said our waiter was "super busy" and he would be helping us. Then a member of. We were told our parking would be complimentary as an anniversary gift. There was a problem loading the reviews. Thank you again for your review. Rooms were great and clean. HOTEL: BEAUTIFUL. The indoor pool was closed. Cons: - the market closes at 8pm - Restaurant prices are ridiculous - The rooms. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Here at the Gaylord Texan, our team wants to provide the best hotel experience. The menu selections were varied and very tasty and the service was over-the-top spectacular - they went so far as to go completely off menu to cater to my strange dietary restrictions and did it with a smile and no condescension. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Clean amazing resort! There is shopping too. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. Register or Buy Tickets, Price information. You can only leave a review within 28 days after check-out. They're also applicable regardless of the comment's tone. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Picture Ops: PLENTY and a variety to choose from. Children 12 and above are considered adults at this property. Full-Time. All the restaurants have the ability to work with gluten allergies. Tripadvisor performs checks on reviews. For the prices that you pay here I would expect better treatment and service. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. We paid $30 for 2 overly frozen, really terrible margaritas! Job Number 23031598. The spacious rooms, value for my money. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Starts From $24 . I would recommend for corporate venues, weddings, family reunions, outings, any event that you want to be amazing! It kept me up all night. Each review score is between 1 and 10. My husband & I stayed here for a conference.