Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. LIVERPOOL, UK. 164.50. Company is clearly not setup to deal with order volume or customer returns. Get in touch with us at any time. Love to come back with an order. I chased them up but they never replied. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . Bestseller. After I contacted Legend London customer service, the team replied Frank be patient. The jeans look great and are very comfortable, by the way! Thank you so much for your patience. Manchester M4 4BE . We are so sorry to hear this. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The items are still not delivered as we speak. Who is Legend Presents. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. More orders coming. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. This site has limited support for your browser. Theres no way to exchange for a different product, only a different size. Find related and similar companies as well as employees by title and much more. I must confess, top quality at a fair price. MADRID, SPAIN. Information provided by various external sources. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. Order arrived less than 24 hours later. I love the jeans design and fit, however I have been a legend London customer for a few years now. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! 3+ ITEMS 20% OFF. Our jeans sizing is calculated depending on waist size and your height. We are so sorry to hear this. But not just that, their customer service is impeccable, prompt response and effective actions. ABSLOUTLEY AWFUL EXPERIENCE !!! We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Visitour returns and exchange portal, 4. Rachel to be exact. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Do you agree with Legend London's 4-star rating? However we need to exchange two items, one for a different size and one for a different product. Legend Shop Hours. London legend have a gem on an employee there, great company, great quality and great products! Will definitely order more. Information provided by various external sources. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. Find out how we combat fake reviews. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Stock up on our cozy selection of jersey. Good Man Brand Legend London. Information provided by various external sources. To find out more please visit our Privacy Policy. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Checkered Stretch Trousers - Black. Legend London is best!! We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Create and account and start collecting rewards. 54.50 90. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. - Legend London team. We recommend switching to Edge, Chrome, Safari, or Firefox. The others are too small. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Thank you so much for your patience. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. thanks. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. They could just send me the same items to another address since I'm no longer where I was before. No credit card required. thanks. Always get compliments when am rocking there stuff. Quite glad theirs a manfacturer for men form fitting dresspants. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! 2 ITEMS 15% OFF. Love the jeans as always can't stop buying more! for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items 20 Chapel Street Liverpool, UK L3 9AG . - Legend London team. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa To find out more please visit our Privacy Policy. This site has limited support for your browser. - Legend London team. I had started to lose my pateince, but LL's customer service was always on! Thank you so much for your patience. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. This site has limited support for your browser. Stay current with updates from our social channels. 60.00. Note : will update this if need be when I get the pants. LEGEND* (@legendlondonco) Instagram photos and videos legendlondonco Follow 2,155 posts 191K followers 3 following LEGEND* Jeans that fit. We placed an order for 4 items, products arrived quickly. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. I received sameday/next day replies, even when you take into account the time difference. I paid addionally almost $100 just to return them. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. This site has limited support for your browser. Thank you.- Legend London Team. Dr.Martens Pascal 8 Eyelet Virginia Womens. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! I have big quads and their jeans fit so perfectly and comfortably.". A very satisfied customer. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. Good product terrible customer support or experience. I live in Canada. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Cant wait for new collection! Order placed 12 days ago, the item is still in the UK. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Cant wait for new collection! 2 ITEMS 15% OFF. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. LONDON, UK. I find the prices great value and when I called customer service they replied quickly. 2023 Trustpilot, Inc. All rights reserved. Dont buy these if you expect a 70 pair of jeans to last a year. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. Theres no way to exchange for a different product, only a different size. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. I recently bought a few gifts and was pleased with the items. . Once your refund is processed, it may take up to 5 days for it to clear with your bank. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Order arrived less than 24 hours later. This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. . I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Out here in Memphis, TN they are terrible. Im not tall (55) and they barely touched my ankles. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . . Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. View Legend's Email (It's Free) 5 free lookups per month. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. Locate a Centre Near You . OFFER: BUY 1 ITEM GET 10% OFF. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Here are 8 tips for writing great reviews. Their customer service was amazing and were super helpful when my local courier . 1 Balloon St Manchester M4 4BE . Product is good quality for the price. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Read reviews and book now. Good quality jeans and really comfortable. I have big quads and their jeans fit so perfectly and comfortably.". Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. We will process your return usually within 7-14 days. Compare our range of fits and understand what makes our denim different. Get 5 free searches. Thats the only pair that fits. We are so sorry to hear that you have not received your order yet. They. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. I bough 3 of the same trousers and all have different names. This recurred over multiple days. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Verification can help ensure real people write reviews about real companies. SHIPS FREE. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! This site has limited support for your browser. Companies can ask for reviews via automatic invitations. But because or your horrible international rules and regulations I am giving you guys a 1 star. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Happy, amazed, overjoyed, highly impressed and immediately fell in love. I was patient and it paid off. Tottaly dissapointed. Get in touch with us at any time. Hello, Thank you for leaving a review. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Find out how we combat fake reviews. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Will always be my top place for jeans. My husband and I got married on Friday 17th February and had delivered to have a night away. - Legend London team. Stay current with updates from our social channels. Get menu, photos and location information for Leong's Legend in London. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. Love the jeans as always can't stop buying more! I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. Only one pair had a description whereby it recommended a size up so I purchased a size up. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. We placed an order for 4 items, products arrived quickly. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Our jeans are made with utmost art and perfection. When trying to contact someone about a return after receiving the wrong size. We are so sorry to hear this, however we have received your email regarding this issue today. Thank you so much for your patience. Rocketreach finds email, phone & social media for 450M+ professionals. Phone Number +44 . I have friends with legend jeans who have never had any issues so put it down to a defective pair. ABSLOUTLEY AWFUL EXPERIENCE !!! British fairplay as usual. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. Paid 10 for delivery and havent been offered a refund either. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. My only issue is using DHL for your shipping service. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! I will get this order probably by April !! Here are 8 tips for writing great reviews. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. . Legend London was created to give stylish men the best and most luxurious jeans they can ever have. And no response to emails. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Thats the only pair that fits. But because or your horrible international rules and regulations I am giving you guys a 1 star. Month later still have no package and tracking doesnt seem to be working still says it never moved. Legend Experience Centre Hours. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. 2 ITEMS 15% OFF. Quick add. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. I purchased a pair of jeans in November. Check out what 4,224 people have written so far, and share your own experience. Thank you! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. I ordered from them since the January 6t and the order never came as we speak.