Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. One cream slice had become a cream slide. Then we were asked what we had ordered, so obviously it wasn't already being prepared. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. I could not finish the breakfast and felt quite sickly afterwards from the grease. Open until 6:00 PM (Show more) Mon-Sat. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! 148.251.124.245 Can a gluten free person get a good meal at this restaurant? Eventually I went up to the kitchen and asked when our food would be really. Our team checks each review posted on the site disputed by our community as not meeting our. called in as we were staying locally (knights lodges) at lunch time. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Opening times for Plant Nurseries & Garden Centres in Bretby . This was the first breakfast we have had here and it will be the last. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. bretby garden centre burton-on-trent . To be fair, we were offered free drinks or a cake as compensation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. more details. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! 219 Reviews. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Lunch on Saturday luke warm. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. As always you can unsubscribe at any time. - and it's a third of the price of Heinz, Consumer group Which? We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The Garden centre is first class, well stocked and clearly laid out with good parking. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. First of all this review is for the restaurant only. Decaffeinated tea was easily available, at no extra cost. tad expensive but you know how much it is before booking and going. more. 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We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). All seemed cheap food, with little thought to the preparation. well I'd have thought that was fairly obvious really. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. Planters at Tamworth & Bretby | Planters Garden Centres We've had quite a lot of families already come down to have a go on the ice. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. When. By now you are in the garden centre and . Food was tasty but there was no apology for the wait,only beingtold Well we are busy. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Easter chicks in the pet section were adorable. Service was wonderful. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Easter chicks in the pet section were adorable. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). What do you think about Bretby Nurseries? Search for Garden Centres and other retailers near you, and submit a review on Yell.com. Tools located, plants chosen. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. 8.29.128.254 Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. One cream slice had become a cream slide. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Food was tasty but there was no apology for the wait,only being told Well we are busy. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. We noticed that many people who arrived after us had already had their food. Mince pies had hurriedly been put out, with a very good price reduction on those. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! It was only just gone 3pm and they're open until at least 5pm. You will then receive an email that helps you regain access. 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First to Review. More information can be found on Planters at Bretby's website . On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! What Types of Materials are Ideal for a Greenhouse. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Open now Closes at 18:00 5.0 (1 Rating) Write a review . I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. My husband was disgusted with the standard of the breakfast. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Won't be revisiting. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Great prices with both too. Lovely garden centre in general with a gift shop worthy of a visit. White bun was dry and crumbly which spoilt the burger. The salad was very uninspiring, with no dressing. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . Poor quality food. Let us know with the button below. Ordered food. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Bretby Garden Centre. Wet & Brown Lettice leaf's. wouls call again if in area. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. which when you placed on the base on your table identified where you were sitting , this worked very well. Thank you. The garden centre's annual real Ice Rink will open on Saturday, October 22. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Yell.com Yell Business. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. The salad was sadly very disappointing! There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Great garden centre. Thanks for the review, we are so pleased you enjoyed the food and our service All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. On the A511 road (formerly A50), there is a secondary settlement, Stanhope Bretby . Service was wonderful. btwthe map isnt for bretby by burton on trent! I love black pudding - half a piece on the plate. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! This website is using a security service to protect itself from online attacks. Lunch on Saturday luke warm. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. Crockery all in good order; tea pits poured well. Here is a list of garden centres and nurseries that have reopened in Derbyshire and their opening hours: Opening times: 8am to 7pm Monday to Friday, 9am to 6pm on Saturday, 10.30am to 4.30pm on Sunday, Opening times: 9am to 5.30pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: High Wood Way, Barlborough, Chesterfield, Opening times: 9am to 5pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Park Road, Newhall, Swadlincote, Opening times: 9am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Nottingham Road, Tansley, Matlock, Opening times: 9am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Location: Hassock Lane North, Shipley, Heanor, Opening times: 9am to 5.30pm Monday to Saturday, 10am to 4.30pm on Sunday, Location: The Old Kitchen Gardens, Tissington, Ashbourne, Opening times: 10.30am to 4.30pm Monday to Sunday, Location: Eckington Road, Coal Aston, Dronfield. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Should have read previous Tripadvisor reviews. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. The population of the civil parish as of the 2011 census was 893. Your IP: with wet runny prawn sauce! Ordered food. just look out for our black pop up gazebo. 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Tagine had cool spots! Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? This website is using a security service to protect itself from online attacks. Cloudflare Ray ID: 7a2ae2586e8e780d Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. The Ice Rink will be in the undercover plant area meaning it will be open throughout. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Your access to this service has been limited. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. 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Food not cheap 10.99 for Cottage pie more than most pub prices.