We are using cookies to give you the best experience on our website. Kerry Smith Fibre Technical Delivery Chief Engineer. I emailed the Openreach recruitment team about 10 days ago and they said they would chase up for me but still heard nothing again..! Programme Type: Traineeship . This website uses cookies so that we can provide you with the best user experience possible. Each interview can last up to 40 minutes but can end sooner if the interviewer finds your answers to be detailed enough. Openreach has announced the creation of more than 5,000 new UK-based engineering jobs to be filled during 2021. Would highly recommend openreach as a place to work. on My trainee group stayed in contact through WhatsApp. If you saw someone not wearing PPE at work when they should be doing, what would you do? When you first start expect to be thrown in at the deep end and expect limited help if any as everyone that can help you are Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html. What skills are needed to demonstrate good customer service? I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. I done mine similar date but not heard anything yet. I moved onto a management role by covering for a Full Fibre team manager in Liverpool. What is the work environment and culture like at Openreach? First one wanted my driving license including the code you get from the dvla to confirm it. Once I submitted the application, almost immediately I received an email with a link for the video interview. Zoe Shepherd talks about what it's like to be an Openreach engineer. Will openreach charge me for the cost of the training and company asset if I change the start date/resign before the start date? PLUS BONUSES Why do you want to leave your current job to take up this position as an Openreach Engineer? Van, fuel card, good apprenticeship pay, colleagues camaraderie, benefits. I worked for openreach 15 years then i took 11 months pay to leave some managers where nasty but a lot where good started in the field nice in summer but winter its cold but you do get all your cloths and tools van. Wednesday 13th January 2021 11:05 GMT Anonymous Coward. Were looking for talented people to help us lead the way in building our national infrastructure and keeping the nation connected. Tell me about a time you demonstrated leadership? 20h59 Experience. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. Trainee Openreach Engineer Interview. When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. Gospel Reading For Palm Sunday 2021, Read previous employee reviews and find opportunities with Openreach. I interviewed at Openreach (Wakefield, England) in Sept 2021, Three processes. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. In the capability interview you will explain your choices in more detail. Data, analytics and insight roles. Openreach could be so much better. Engineers have failed to turn up on 2 occasions, zero communication from openreach to advise they wont be attending. Benefits THANKS Richard . You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Apply to be an Openreach engineer. Read previous employee reviews and find opportunities with Openreach. G.Network 4.5. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. Full Suggested Answer & Detailed Response, Question 8, Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Based on 7 salaries posted anonymously by Openreach Trainee Field Engineer employees in Stone, England. A week later I heard I was successful. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. This online course will instantly be free for you to access for 30-days. With allocated times. I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think Ive passed my video interview and received this email.. Were pleased to tell you that youve passed our initial screening. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? If you want a career in Telecommunications Customer Service Enginnering, this is the place to be. Motogp Ticket Preise, Name a time when you made a decision that you regretted. Get new jobs for this search by email . Anonymous Interview Candidate in Wakefield, England, I applied online. Neutral 18%. I interviewed at Openreach in Feb 2022, Assessment day on Teams - Overall I'm really pleased with the process and now I'm just waiting on my start date. DECISION-MAKING Interview Questions and Answers! Average Openreach Trainee Engineer yearly pay in the United Kingdom is approximately 23,237, which meets the national average. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. 21h03, This is a BT retail customer to customer forum. In total the interview consists of 3 stages. Openreach is an unbelievably fair and relaxed company to work for, working a four day week is excellent for a healthy work/home life balance. To do that, we make sure they're structured to help our graduates gain the skills and experience you'll need to build an exciting career at Openreach. All the benefits of a full BT employee, including free broadband, BT TV . Trainee Planning Engineer/GIS Analysts. OPenreach is fast becoming the largest telecoms leader with the advent of fibre being rolled out. As I said earlier, my interviewer was relaxed and said he wasnt bothered about the timeline with my examples which was a relief. Answered 17 September 2021. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Especially since the pandemic and so many people needing to work from home or just keep in touch with family and friends. I also do computer-based work on spreadsheets and trackers and work with suppliers and partners. Ask a question about working or interviewing at Openreach. I had an interview online due to covid and then got through second part. Why do you want to be a trainee engineer? with the following as the Subject Line: 1 Trainee Engineer - 10th December 2020 (DPW) **PLEASE NOTE**. The 4 questions I was asked were; Re: Openreach [..] engineers . 14 hours transit in Ho Chi Minh City. How did you feel about telling people you worked at Openreach? Average Interview. 1 0 Reply. Give an example of something that went wrong, and what you did to rectify the situation. You need to be available for practically the entire day (8:00 - 15:30). 30,000 - 35,000 a year. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 2023 PassMyInterview.com. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. Re: BT Openreach Engineer Jobs you've missed the boat if you wanted to start in september. Thats the end of your Openreach Engineer job interview. We use cookies to bring you a great browsing experience - and to find ways to make it even better. Hi my names David, I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think. Trainee Fibre Engineer new. Id never managed people before so again it felt daunting, but I pushed myself out of my comfort zone and took the opportunity. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. So felt it harsh that they advertised this role. 13h11. If you want to be sociable than this is not the place for you, The Gold Standard In Telecoms Engineering Operations, Please please stay away, dont work for them, Good prospects for advancement if you want it, Not as nice as you think or heard in the past. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. 1. Anonymous Employee in Stoke-on-Trent, England, I applied online. We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment These include cookies that are required to run the browsing experience, as well as cookies that offer personalised content and measure visitor satisfaction. The next day I received an email stating that I had passed the assessment. Applied online 92%. Unfortunately due to the high volume of applications we receive its not possible for us to invite all candidates who reach this stage to attend an assessment centre. Search job titles. Openreach values diversity so being different to the stereotype of an engineer is no barrier. Suitability Interview I'm due on one on Wednesday (3rd Feb 2021) and since accepting my place (well before the deadline they set) in mid January I've heard nothing.. If you're expecting an Openreach engineer to visit your home, theyll do all they can to get you up and running without entering, but there may be some circumstances where we need to come into your home for a short period of time. Profile Reviews (673) Review Score. * All the benefits of a full BT employee, including free broadband, BT TV and BT Sport. Yet to say. The assessment is in 2 days time and Ive no idea if Ive got a spot or not? What behaviours do you think youll need to demonstrate to deliver great service? Interview. Were progressing your application to the next stage of the Openreach recruitment process, where we will look to invite you to an assessment centre. The average Openreach salary ranges from approximately 21,765 per year for Delivery Engineer to 37,729 per year for Operations Manager. OPENREACH ENGINEER INTERVIEW TIPS! Q13. 27-02-2020 You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. You can choose to replay your response before deciding to submit or re-record your answer. My trainee group stayed in contact through WhatsApp. Be prepared for situational questions such as Tell me a time when you can use any examples from previous jobs, or just day to day life within the past year. Answer See 2 answers. QUESTION: What is the culture like within Openreach? Network access provider Openreach, which supplies broadband and Ethernet services to ISPs and businesses across the United Kingdom, has begun re-branding their entire fleet of engineering vans and other paraphernalia - seemingly in order to underline their independence from BT and to better reflect their strategy.. 13 Jul 2022 - Trainee Engineer. 10h53. (How to PASS an Openreach Job Interview!) What behavior we shoud have to deliver a great customer service? This stage consists of 4 questions. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. What are your strengths and weaknesses? Your email address will not be published. After going through the online process, involving situational tests and a video interview - I then received an email to inform me that I had passed and would be notified of when a position was available at an assessment centre. Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. Im so glad I did because its the best career decision Ive ever made. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Over 100 new telecoms engineering apprenticeships are to be created as part of Openreach's plan to accelerate full fibre deployment in Northern Ireland. Just do some basic research on the company and keep notes for the second interview, I applied online. Their Van's have trackers, they track you with their I phones and you have to ask to go to the toilet. Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! I too have had an invite but I am waiting for confirmation of my booking. Tell me what you know about Health and Safety. I believe we all need to step outside our comfort zones to get ahead. The only hurdle was getting out of my own head before starting, I had to get over my fear of the unknown to apply and turn up. on Large areas to cover each day little support from managers, If you want to progress in this company its not about talent its about who you know. 20h34. Q11. Why do you think you will be a good Openreach engineer? The second was based on what would you do in this situation, what order would you do jobs etc. I got a congratulations but no job was available. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The interview was a video interview. Q5. Openreach trainee engineer. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Q23. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. God bless u mate and taking the time to help a lad out like mw who is in over his head. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Openreach, who builds and maintains the largest fixed communications network, has announced plans to hire over 100 new apprentice engineers in Northern Ireland (NI) before the end of March 2021.. Application then long wait and wait more and eventually they get back. I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. Both interviewers were relatively informal and made me feel at ease as I was quite nervous. I was never treated any differently by my peers or my trainers - everyone was treated the same. If not, they will probe you to get the information out of you. What behavior we shoud have to deliver a great customer service? Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Health and Safety I interviewed at Openreach in Apr 2022, Weird to start off with, having the first step where you just speak to your camera is a little bit odd to get the hang of. When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. Invited to a short prerecorded interview, then invited for a virtual assessment which comprised of a presentation, a short form, 2 interviews (suitability and capability). We are currently recruiting for Trainee and Experienced Fibre Engineers. When I became a manager, my team had never had a woman manager before, but they were all great and very welcoming I was managing fifteen Full Fibre engineers and they all helped me step up into the role. What do you know about Openreach? You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. Thank you so much for the tips and advice! About you Form The answers to the FULL LIST of interview questions featured on this page. Filter. See All Photos. on Fuji Touring Disc Ltd, I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. Brentwood. Think of a time where youve had to overcome a problem? Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). As it turned out there were three other women besides me. Full Suggested Answer & Detailed Response, Question 5, If you disable this cookie, we will not be able to save your preferences. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Wondering what a job at Openreach would be like? I was lucky and my last interview was scheduled for 11:20 and ended around 11:40 so I was free earlier than expected. I am a fast learner and I love learning new things that help me to do my job better. Its more like a family. Tell us about a hobby you enjoy? All rights reserved. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Editor, Marcus Herbert. Engineering Trainee Openreach Jan 2023 - Present 3 months. Understand it's probably taking much longer to arrange them at the moment. Openreach said it wants to "reassure customers that this potential action won't impact the quality of the services we provide, or affect our large ongoing investment in recruitment, training and a new Full Fibre broadband network in the UK." BT embarked on a widescale cost-cutting programme in 2018 designed to save it $1.5bn a year in overheads. The process took 12 months. The first step was to apply online with all your basic info, this step is straightforward. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online. Anonymous Employee in Stoke-on-Trent, England, I applied online. Please note that all salary figures are . on If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Re: Openreach [..] engineers . No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Good training Wednesday 13th January 2021 10:59 GMT macjules. Hello mate, did you do the assessment after? Openreach Engineer (Former Employee) - London and Newcastle - 30 April 2021 Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. This is a BT Retail forum, not Openreach. From my initial application i had a long wait to get a response which i believe was impacted more due to covid! It the became more and more stressful. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Careers at Openreach. Some competency questions. So there is no risk. Fibre Engineer (Current Employee) - Hampshire - 21 March 2022. - Decent Salary - A lot of helpful advice from senior engineers - Decent training, - Can be physically demanding at times - Need to be comfortable working outdoors even in winter - Can be very lonely at times, Good salary for an apprenticeship http://www.btplc.com/Careercentre/careersatbt/openre https://www.openreach.co.uk/orpg/home/index.do. Tell us about a hobby you enjoy? Once I submitted the application, almost immediately I received an email with a link for the video interview. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. [ii] New trainee engineering roles come with a starting salary of 21,845 and recruits can be earning up to 28,353 after . There hasnt been a bigger day for us since our creation in 2006. The starting salary for one of our trainee engineers is 21,845. Go to solution. A company that doesnt trust its most important asset, its engineers which speaks volumes. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! If you are successful in receiving an invite to an assessment well be in touch to provide further information about the role were considering you for and with additional details about the day. DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! 7. Anonymous Interview Candidate in London, England, England. The managers at bt openreach think they have a right to come to where you live and watch you leave your house in the morning and when you finish in the evening. [i] Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for 'on time repair' and 'on time provision' measures. The documents need to be received by no later than 1700hrs on Thursday 3rd December 2020. When I was there I felt included and supported to achieve more than my expectations. Review Date: March 2019. Ho Chi Minh City Destination Experts. Im now able to help educate my colleagues on the tools what this side of the business is all about. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! OPENREACH ENGINEER Interview Questions and ANSWERS! Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. if you apply now, you might be waiting a long time to here something, i believe there are a few posts to start in january next year, but you won't have a hub day till around about october/november time this year. 13h08. Easter Bunny 2021, Your email address will not be published. Free interview details posted anonymously by Openreach interview candidates. Dress smart, smile and look directly into the camera. Do you have questions for the panel? . This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Sorry for the wall of text ill post images if the emails if that helps. Full Suggested Answer & Detailed Response, Question 7, You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Well be in touch with an update as soon as we can. Read employee reviews and ratings on Glassdoor to decide if Openreach is right for you. I interviewed at Openreach in Jun 2021. I interviewed at Openreach in Jul 2021. Day 5 of Openreach strikes: No use of tech company toilets. The job can be stressful at the start but that only because your learning on the job but there is always someone at the end of the phone to help if your stuck. I applied online. No Offer . Save my name, email, and website in this browser for the next time I comment. - edited Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. Very little support and you will be feel very isolated working in service delivery. If you have any questions before youve heard from us please email, Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html. What if your out on a job and you need to use the toilet, where can you go to use a toilet. You can choose to replay your response before deciding to submit or re-record your answer. Has anyone else had this problem? the two people interviewing were respectful and very friendly. Location. Important: The above bonuses cannot be purchased anywhere else individually on this site. You should contact Openreach direct and ask them or ask on this forumhttp://forums.thinkbroadband.com/job.html. This is the place to come for a friendly chat with other forum members. Well be in touch with an update as soon as we can. Thanks so much for making these. As a reminder; The documents need to be sent to: openreach.assessment.centre@openreach.co.uk. beach club hotel seaside park, nj. Pros. Zero tolerance, learn everything or be punished severely (even as a trainee/apprentice) Management are 'company' people, don't care for you, only stats Training limited then out on your own. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. 2 Bt Openreach jobs in Devon on totaljobs. Of course was my reply, so date set for 10th December. one suitability interview and one compatibility interview. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Will openreach charge me for the cost of the training and company asset if I change the start date . Both interviewers were relatively informal and made me feel at ease as I was quite nervous. New Engineer Intern jobs added daily. All of our products and resources are protected by our 30-day no questions asked money back guarantee. We are currently recruiting for Trainee and Experienced Fibre Engineers. The company, which was spun off from BT in 2017 , is currently undergoing a programme of installing fibre to the premises across the UK. OPENREACH ENGINEER Interview Questions and ANSWERS! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Meet a true pioneer. Installing fibre optics Insite manager Rubix Oct 2021 - Jan 2023 1 year 4 months. Its a market leader that's growing its workforce by 3000 engineers each year and is committed to becoming the best out there. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). one suitability interview and one compatibility interview. This stage consists of 4 questions. Interview based on your answers in scenario and some further Q's. I interviewed at Openreach (London, England, England) in Mar 2021. What behaviours do you think youll need to demonstrate to deliver great service? Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! I would not recommend working for openreach on service delivery. What behaviours do you think youll need to demonstrate to deliver great service? We supported each other through our learning on the job phase we helped each other out a lot in those early days. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Review of Trainee engineer at Openreach. We're pleased to tell you that you've passed our initial screening. I applied online. When we were new starters, we were based all over the country after our training finished. A week later I heard I was successful. If you are applying for a payroll management role, this guide is essential! There are so many different parts of engineering, you find that out once you become an employee after your initial training. I applied online for the Trainee Openreach Engineer position in February 2019. Great career to Excell my experience and progress in a career I can strive and succeed to be the best I can be. Founded by Andy Kessler and Gerard Vroomen in 2012, the company has received numerous awards for their innovatively designed frames. Salary information comes from 1,178 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Interviews for Top Jobs at Openreach. Get started with your Free Employer Profile. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Salary information comes from 1,041 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
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