I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. All Rights Reserved. " /> If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? I'd plug the box back in. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. Worked a treat, thank you! img.wp-smiley, Yes you are being misled by BT. The main TV downstairs had a Freesat box, YouView box and PS3. Ionic Industries 2023. Follow these steps: Turn the power on using the switch found on the back of your box. so I put in a clean 320HDD (cleaned with diskpart). Then find your instructions below. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. You can restore your box back to its factory settings, letting you start again from a clean slate. Nice and easy steps to follow, plus the photos. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. None of the Maintenance mode options fixed anything on my failed box. Thanks for the info which was clear and easy to follow and saving me a load of cash. That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. height: 1em !important; They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) I had a spare 640GB drive from a laptop with a broken screen. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. Within three seconds press and hold the power button on the front of the box and hold both buttons. } Note which screws went where. Choose the first option Software Reset and press the right-arrow button to confirm. Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. Read our cookie policy. USA & International; Australia; Canada; France; Germany; Italy; I used Gparted as I am running Linux Mint. See the table below for links to buy the different makes and sizes of YouView Hard Drive. However once in maintenance mode I keep getting sorry selected option failed. Thanks Again! In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. So count me as completely and utterly confused! Ah ok, mine wass probably a refurb drive then. Maybe it was something to do with the hard disk not being video grade, or the small size. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . 20 minute job and around same for setting up after reset. Is it possible to reuse the old hard drive? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks, good guide. Great article and guide! You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Any suggestions how to keep the recordings before I try that option as a last resort? Here, under Signal & Connection select Signal Quality and check the quality of the signal. The short machine screw goes in the back panel. The aerial cable is securely connected to the Aerial In/Antenna In port. Very pleased with the diagrams. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. The Ethernet cable is securely connected to the Ethernet port. If you take the bare hard drive out of the portable enclosure the disk might well work. Visit our full contacts page here. Gripper, Very helpful instructions thanks so much! I wonder if TRIM optimisation has be running on the SSD? Tried all maintenance mode options. On demand and PVR works fine. perfectly quiet, its lovely. When you press the power button to enter maintenance mode the screen goes black and it never comes up. Safe mode worked but would not correct problem. Hopefully that will be good for a couple of years and then Ill replace it with a new one. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. Choose preferred time limit from 2, 3, 4 or 12 hours options. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. This orientation of the box might affect the passive cooling of the other components, possibly improving it! It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. Many thanks for your article. This is to support the feature of pausing and rewinding live TV. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. 05-06-2019 Our set-up is quite simple. Channel Nakoni Alamat Ng Pilipinas, Refit the lid loosely and turn the box over. You can also buy or rent the latest films and box sets from the BT TV Store. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. Hi! Which Sunglasses Are Worn On The Mallorca Files? Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. It happened fairly soon after the latest update that was released at the end of Jan 2021. It might be a failed component rather than a soldering fault. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. Am I being mislead by BT here to keep me paying? Here's everything you need to know: What is Ultra HD? "agent": "-4.9.18-1.6.0" That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. Unless the drive is an AV grade model it might not last as long as an AV grade drive. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. Incredible. Sign in or register to get started. I am stuck with scart interface. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Fantastic. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Everything works perfect thanks to your easy to understand instructions. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. Thanks for the tips Robin. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). document.addEventListener(evt, handler, false); If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Visit our full contacts page here BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. . We thought it would . The DN372T boxes are a different generation to the ones in the guide above so will work differently. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. And BT reps have publicly stated the box will continue to work. YouView TV Ltd 2023. The below will appear on the email currently with the title of "About the services you're stopping". Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Many thanks. I got part way through the set up but it keeps saying I am not connected to the internet. Easy to do the replacement. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Weber County Sheriff Jobs, Just replaced youview box hard drive following your easy to follow instructions. All rights reserved. Thanks! Once the lid was off, my suspicion that the hard disk was responsible was confirmed. It seems unlikely. Trying internet reset finally did the trick. var logHuman = function() { Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Just a note which may help others. Select Done *Settings can be found via the cog in the top right corner of the Menu. Check your box model The Vision+ is an update to the 165960205623. Would i be able to now use this box on plus net if i sign up for there 5 a month service ? Our box packed up giving that irritating occasional beeping noise whilst stuck on the loading screen. Was about to empty my bin, where I had dumped my faulty box when I read your blog. We always conscious about the amount of energy we use. Its a 750Gb Toshiba drive. Easy to swap out. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. The PCB is covered with a heatsink/RF shield. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. And BT reps have publicly stated the box will continue to work. See our connection guide. Works fine now. Maintenance mode not coming up when down arrow pressed. When I follow the procedure to enter maintenance mode I get a blank screen. YouView TV Ltd 2023. Not tried the BT Vision option but I wouldn't expect that to work. . Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Ordered a new Toshiba 1TB HDD, which was delivered today. Replaced today after ordering & following your link on eBay. :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } Great instructions! A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; Announcements, Guides & Community Updates, Here's where you can . document.removeEventListener(evt, handler, false); Just want to say Thank You. Is the soldering easy or should I take it to a hifi repair shop? It has the title of 'How to return your kit'. Don't let them bully you into forgoing the full use of your YouView box. blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} Visit our full contacts page here. Thanks seems not enough praise. Im a complete novice so was happy and pleasantly surprised it all works great! What software did you use to clone the drive? Get in touch. Some people have had success with a 1Tb drive. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. I cannot thank you enough. Watch Shop Bd, Thanks you for the amazing instructions. I have to wait for the box to reconnect the internet and restart . I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. The only thing you will lose is the BT (Vision) TV app. addEvent(evts[i], logHuman); No problems just followed your instructions. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. So clearly explained. Visit our full contacts page here YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Hi all sorted now there was a loop on my broadband before it entered the house. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } As Graham pointed out, whether. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. on catch-up as I was not paying for their TV services. The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. By continuing to browse, you are agreeing to our use of cookies. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. This guide covers the 500Gb models made by Humax for BT and Plusnet. BT Vision+ Pace DiT7431/052B Box. That's why we have an automatic standby mode. I doubt if complaining to BT would be effective. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) What are things against if so This I think was preventing the box seeing it and formatting it. wfscr.type = 'text/javascript'; The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. var wfscr = document.createElement('script'); Not tried the BT Vision option but I wouldn't expect that to work. Ive replaced the power pack but makes no difference. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. I have decided to cancel bt tv as we are moving house. And if so to what format please? It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users.