Olivier Ropars Vice President & CMO. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. WebStubHub's Field Operations. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Buy Sukhinders Book! By signing up you are agreeing to receive emails according to our privacy policy. They mention on their website that you should call their normal customer service number to ask about adding an event. All Rights Reserved. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Joel Santirso Senior Product Manager. HEADQUARTERS. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. At StubHub, our mission is simple: help fans find fun. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. StubHub was a brand I knew and loved. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Every order is 100% guaranteed. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Call 1-866-788-2482. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Email Address. WebOUR PARTNERS. Give us a call if you need help with something urgent. 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I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Personally, though, I found it disappointing. Fax Number: 1 Surviving wasnt easy. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. WebStubhub, Inc. operates as an entertainment ticket agency. Enjoying This Built In Excerpt? The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. % of people told us that this article helped them. The corporate office phone number is 415-222-8400. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Call 1-866-788-2482 to speak to a customer service representative from StubHub. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan The contact number is only for US and Canada. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Enjoying This Built In Excerpt? Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Suite 1 Avon, NY 14414. info@quicklees.com I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. All rights reserved. StubHub will send you an email with instructions on how to claim your refund or credit. The Company offers tickets for live sports, music, and theatre events. In 2018 and 2019, eBay faced mounting pressure from shareholders. AtStubHub, our mission is simple: help fans find fun. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. To subscribe, click on the button below and copy the URL into an RSS reader. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. By using our site, you agree to our. You should not rely on any forward-looking statements. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). In this regard I was right; but major unforeseen risks would also unfold on my journey. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2.