enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Review updated: Jan 13, 2023. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Copyright 2023 enTouch Wireless All Rights Reserved. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. conference, chat lines, and premium numbers) are not supported and may be blocked. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. They apologize. No. International calling is enabled for direct communications between 2 people; certain numbers (e.g. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Lifeline Assistance Programs. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Unemployment/Workers' Compensation benefits statement. International calling is enabled for direct communications between 2 people; certain numbers (e.g. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. They offer a free government smartphone and sim card depending on your qualification. Erik De La Garza / October 21, 2013. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). If you want to apply for ACP service only, please call 888-294-9465. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. All prepaid minutes and payments are generally credited instantly to a Verizon account. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. If you want to apply for ACP service only, please call 888-294-9465. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Online Account Access. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. *All forms of ID must be valid and used before expiration date. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Only eligible consumers may enroll. Our terms and conditions will apply. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). with Q Link chat. This review was chosen algorithmically as the most valued customer feedback. If you are going to ask "how do I get a cell phone?" go here instead. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Your household can receive only one Lifeline and one ACP benefit. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Taxes and fees included with service plan pricing. Notice letter of participation in a qualifying state, federal or Tribal Program. Place the SIM Card in your device, usually underneath the battery. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. You will receive great, reliable service! enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. UNLIMITED DOES NOT MEAN UNREASONABLE USE. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. You must opt-in and choose an eligible ACP service plan. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. ENTOUCH Smart Building Solutions. BROADBAND DATA. LITTLE ROCK, Ark. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Your Name *. Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. 2021 ENTOUCH, ALL RIGHTS RESERVED. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Please be sure all of the above information is accurate before calling. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Only eligible consumers may enroll. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Only eligible consumers may enroll. Videos stream at DVD quality (480p). Customers must be first-time Amazon Prime . Call Assurance Wireless at 1- (888)-898-4888 to access your account number. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Let's Chat. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. Or you can always return to this page, and use the contact form. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Skip to content. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. If you want to apply for ACP service only, please call, Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. 3 consecutive months' worth of your most current pay stubs. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Whether its walking you through a Lifeline application, or helping you traverse our website. Participates in the Food Distribution Program on Indian Reservations. Click here to check coverage in your area. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. The ACP monthly service and device discounts are non-transferrable. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Be ready with your wireless account number, PIN or password, and billing address. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. We're here for you, 7 days a week, 7am-12am Eastern. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. *Unlimited data does not mean unreasonable data usage. Valid contact number which is neither number involved in the phone number change. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Video typically streams in SD (480p). International calling does NOT include text messaging, picture messaging, or video messaging. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Offer not available for existing enTouch Wireless customers. There are no fees associated with this change. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Your Email Address *. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. Data throttling may apply to users with very high levels of data usage. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Limited Time Offer. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Notice letter of participation in a qualifying state, federal or Tribal Program. Unlimited does not mean unreasonable usage. Established in 1995. enTouch was founded in 1995 by H.E. Company *. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Lifeline is a government benefit that provides free cell phone service for eligible customers. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. *All forms of ID must be valid and used before expiration date. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. 4. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Veterans Administration benefits statement. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. TruConnect's free wireless plans just got better with Amazon Prime. Want to bring your existing phone number to your new enTouch phone? You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Promotional offers may be modified or withdrawn at any time. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Click here to check coverage in your area. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. Unemployment/Workers' Compensation benefits statement. 3 consecutive months' worth of your most current pay stubs. You may continue to receive your Lifeline service without enrolling in the ACP program. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. The Lifeline benefit . Rasta Jeff of St. Clair, US. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Specialties: This location is closed to the public. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. Lifeline plans and benefits may be maintained without enrolling in the ACP. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Our standardterms of serviceapply. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Press the size on the backside of the card related to the SIM size your phone needs. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. You can pay your bill online with your MyAstound Account, our online bill-pay portal. ACP is a federal government program operated by the FCC. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. GSM coverage required. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Only eligible consumers may receive ACP discounts. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. B09. enTouch Wireless does not guarantee the speeds of the data services it provides. Melanie Pinola As a service. You can apply your ACP discount to any available enTouch Wireless service plan. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. EnTouch Wireless free government cell phone providers. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . Every Q Link Wireless account has an account number. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Do not enter any dashes or hyphens. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. ACP is a federal government program operated by the FCC. OFFERS MAY VARY BY STATE and service may not be available in all areas. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program.