Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Ask questions and share tips with other people 24 hours a day. Wait a few moments for it to connect. Almost instance response. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. It means I have a redundantSonos Move which is incredibly frustrating. Switching Smart Setup on and off on the BT Smart Hub 2 BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Re: BT smart hub - hidden bridge mode menu ? Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. Just turn off the wifi on the smart-hub and plug the master unit of the Mesh into a LAN Ethernet port on it. I shouldnt have to have 5Ghz permanently switched off. Click a dropdown for your model of hub. The company did not reveal why the problem was occurring. To change the Home Hub's wi-fi channel, logon as Admin, and do the following: Home Hub V1: Go to Advanced > Wireless > Configure > "Channel Selection:" Home Hub V1: Go to Settings > Advanced > Wireless > Configuration How to enable / disable wi-fi on the Hub It is possible to turn off the Home Hub's Wi-fi (perhaps for added security). 9h23. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. To turn the lights off go to Home, Hub light control. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker. I connected a laptop via ethernet into it. Frame Size: 17 inch,19 inch or customer size. There are simple ways you can boost performance and get the best from your broadband. Then you can use the Orbi router in Router mode.3. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. When the lights have stayed solid blue for two minutes, your hub is ready to go. Simply connect a 3rd party router to any LAN port on the hub. My systemkeeps failing to connect to the app, I can connect it after turning everything off and the router back on, then the next day it can not connect again. So I decided to direct message them on Twitter. Do I need a WiFi 6E router to use WiFi 6E products. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? I have got fed up trying to clear the problem using the instructions given by the app as has my wife! To be honest the whole process of connecting 9 speakers was far easier through the boost than when I used to set up directly through the router so long term itsmade the Sonos adding speakersprocess better. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. The BT Home Hub 2.0 was a combined wireless router and phone. Guide to the BT Business Smart Hub 2. This complaint isnt resolved for me. "We're aware that a very small number of customers are experiencing an issue with their Smart Hub 2 connecting with multiple streaming devices on their wi-fi network. This topic has been closed for further comments. Scan the QR code to enter your hubs details automatically. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Pretty obviously really if I look at an old BT modem. This is found on the back of the router and on the removable card. No idea how 2.4GHz can be too slow for any video streaming. Enter http://192.168.1.254 into the address bar to go to the management page. Can anyone confirm it works? - edited Make sure it is fully pushed in - you'll hear a click. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. BT's done a great job on this router. Having a yolk sac that is too large or too small has been associated with pregnancy loss. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. In addition, not all Smart Hub 2 owners will have received the firmware update that caused the problems. The handler switched off 5ghz frequency remotely. Look for the tab on the back of your hub. 2023 BBC. You can turn Smart Setup on or off in the Hub Manager. Issue affects both Sonos Move and Epson airprinter - what was really strange was that both iPhones were hit but neither of the iPads despite the fact they all use the 5 GHz network. So the question remaining is does it actually work on a residential Smarthub? 03-10-2020 I would still prefer to just hook my superior router . How can I turn it on and off? Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 30-09-2020 However, abnormal sac size occurs in approximately 17% of pregnancies. AP mode is preferred if you have a ISP modem/router that can't be bridged. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Guide to 4G Assure. BT Smart Hub settings - make your router faster and less annoying. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. It can also be used as a VOIP phone through BT Broadband Talk. Joyebikes Bafanag M510 M600 Full Suspension Carbon Fiber. ? Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. Links to user manuals and other documents for BT Hubs for broadband. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. Microfilters: Why do you need them? Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. A spokesman for BT told the BBC only a "very small" number of users have been affected. Read about our approach to external linking. 11:58 AM. I currently have BT FTTP, BT Smarthub 2 as the router and an Orbi System in AP mode. I may try the hardwired solution if things do not move fast. The most consistent workaround we have discovered is to disable the 5GHz band on the BT Smart Hub 2. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Make sure you keep your hub on all the time. It can. Enter the username and password for your BT Smart Hub 2 router. 7h47. ie. Insert the other end of the broadband cable into the Broadband socket on your hub. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. The setting is on a page hidden on the home version. You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Click the Separate bands switch and you'll be able to name your 2.4GHz and 5GHz networks separately. I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Save the file. Find out which main phone socket you have Find out about your Openreach modem (Not Business variant). This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. At conservative gathering, Trump is still the favourite. 10:38 AM How long will it take to get BT Broadband once I've ordered? The BBC is not responsible for the content of external sites. How are people to fault trace if they dont know all of the possible scenarios? How do I use my Smart Hub as a modem only? Smart Setup is BT's online set-up wizard. Most of the time my Mac would connect. There are at least adozen other things that also result in the same situation. Vodafone Broadband: Great prices but at what cost? To view the router settings, go to http://192.168.1.254. ***Please Subscribe: Youtube have required creators, like me, to have at least 1000 subscribers! Can Nigeria's election result be overturned? BT Business Hubs: Help and guides for your model. Great. Just plug 3rd party router into the wall mounted Openreach fibre modem. We hope you'll join the conversation by posting to an open topic or starting a new one. Yes, turning off 5ghz will also resolve the issue but my Wi-fi speeds went from 280mbps to around 60mbps so that to me wasnt a solution Id have been happy with. Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The app then stopped working. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, On a PC or laptop connected to your hub, enter, Enter your Admin password if prompted (can be found on the base of your Hub) and click, When prompted, enter the admin password and click. Ive had the cant find Sonosproblem for a couple of weeks. Click OK. Change the Hub Gateway IP address to 192.168.2.1 Whether it's your phone, tablet or console, find out how to connect to your newwi-fi network. This would be a double NAT (two router) condition which isn't recommended. Plug the microfilter into the socket. BT added that an update for all users would be available by the end of May. 03-10-2020 Sorry, our virus scanner detected that this file isn't safe to download. Maybe this is a shoal of red herrings! This thread exists to explain to customers the details of this particular issue, but it doesnt claim that every person with a Smart Hub 2 that Cant Connect to Sonos is a victim of the firmware update - only those with the firmware version reported in the original post. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). What's the least amount of exercise we can get away with? Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Does anyone know if a Sonos Boost would resolve the issue? Check that you're connected to your Hub's network. I saw the post about the public/private. Any customer who experiences this issue can get in touch with us and we will update their device remotely.". Enter the admin password. You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . Were sorry for any inconvenience caused.. Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. The initial problem with the router is that BT has used the same SSID network name for both the 2.4GHz and 5GHz networks. Announcements, Guides & Community Updates. This brings up a hidden page. If you want to exit, you'll need to do this on the login step of Smart Setup. Tenda Nova MW3 review: Cheap and cheerful mesh Wi-Fi, Sony WF-1000XM4: All-round audio excellence, Logitech Blue Sona: An excellent studio mic for podcasters, Philips 279C9 review: The complete package, Edifier WH950NB review: Comfy, capable and not too costly, Best webcam: HD and 4K cams from just 30, 1MORE Aero review: Spatial audio for the masses. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. I also want to be able to repair and modify the frame. I don't think the workaround for modem mode works. By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Connecting your computer to your broadband. This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. BT have advised me this a fix should be out this week. Check that you're connected to your Hub's network. Change the /internet part of the address to /routing. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. Your broadband can be activated any time up to midnight. Connect using the details on your hub It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Works fine. Thanks for the explanation. Understand rental and other basic charges, Enter the admin password. I have disabled the bt fon and bt wifi to reduce my home network clutter. How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y Guide to BT Business Hybrid Connect. Then go to http://192.168.1.254 which is your BT hubs personal website which you can access to change settings, then click on Advanced Settings and type in your Admin password which can be found on the info card on the back of your BT hub box. BT is offering firmware updates to those affected. What? If the device you're using it on has connected to your Hub before and completed Smart Setup already, it won't appear again. To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. The question that comes to my mind is that having enabled this bridge mode in a residential Smarthub then how do you use it? - edited I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode, I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Assuming it will work on the business hub though as it's a visible option. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Please try again in a few minutes. This wasnt an option for me however as my router isnt near any of the speakers. Not sure which hub or router you're using? BT will be rolling out an update to all devices later this month. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Smart Setup is BT's online set-up wizard. Well update this post with any further newsas and when we receive it. all fixed. Read about our approach to external linking. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.".