We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. AEC is part of the Same Day Emergency Care (SDEC). Read about our approach to external linking. Video messages to our community from our Physicians and our Staff. Patient Experience Team. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). Your staff could not have been more professional or efficient. I was treated with so much dignity and respect that I left feeling supported and cared for. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. One person we spoke with said, 'I have no complaints about this hospital. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. Even the food was great! Bed & Breakfast []. You may be admitted to AMU if your expected length of stay is 48-72 hours. We have 11 permanent physician associates and one rotational physician associate in our department. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. So many thanks to All the staff on A2, best wishes take care and stay safe. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". We spoke with 44 people who were using the service or their relatives. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Follow BBC West Midlands on Facebook, Twitter and Instagram. B65 8DA, In the service isn't performing as well as it should and we have told the service how it must improve. This review has been completed in response to the trust confirming that they were now compliant with this standard. I was induced after the consultant identified a large amount of fluid around my baby. Out NHS is amazing all staff were professional and amazing. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Any other browser may experience partial or no support. This was particularly evident in the category of adult majors. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. After firstly being admitted with a cellulitis infection in my left leg Arrangements were in place for the safe handling of medicines. All the best with your pregnancy and take care. Visit https://www.careopinion.org.uk
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They suggested I phoned 111.
Such a lovely Dr and an asset to the hospital. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Russells Hall Hospital 3 years ago. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. psychotherapist for the kindness they showed me. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Our mission is simple: Being the best because, we care. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Published We are pleased to hear that you were impressed with the care and treatment you received with us. We are carrying out a review of quality at Russells Hall Hospital. Creating a new NHS England: NHS Digital and NHS England have now merged. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so.
Click here for the news and events happening at Russell Medical. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. What we found is summarised within the overall summary. I recently came into hospital on the day surgery unit for a SLNB and biopsy. People told us that they were happy with the care that they had received at the hospital. the service is performing well and meeting our expectations. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Staff were unable to describe what fit to sit meant or any criteria for this assessment. 2023 BBC. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. [Very happy with 'Staff skills'] Stourbridge, WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to They really invested time in me and understanding me. Dudley
Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. They didnt look to see what information had been recorded but asked what my symptoms were. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Our rating of effective was good overall. Clinical observations were not undertaken in a consistent manner. I want to especially thank the Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Our rating of caring was good overall. Dudley
WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Departments did not always have effective systems for identifying risks. Patient Experience Team. 18 April 2018. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. If you need sub-specialty input, you will then be referred to different specialties. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. B71 4HJ.
There are a number of areas of good practice in the trust, which should be encouraged. Tell us what was good and what could be improved, say thanks or call for change
For Covid-19 Test Results or Patient Portal registration please call the number below. All rights reserved. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. Can Nigeria's election result be overturned? For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. For common health problems visit your pharmacist, GP or walk-in centre. or call us on 0845 113 0012, Response from
There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. With his familys legacy gift, this vision will become a reality, said Peace. We are proud to be the healthcare partner you trust to care for those you love. Bus operators. We are continuing to monitor progress against these. There's no need for the service to take further action. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. I would recommend you, thankyou again. Guest hospital is a satellite hospital which offers additional outpatient facilities. We were not assured that all patients allocated to wait on the corridor were safe. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. the service is performing exceptionally well. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. aec russells hall hospital. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. You can register to join the FutureNHS Collaboration Platform workspacehere. Since the last review, we have continued to monitor the trust and progress against their action plan. skip navigation Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. nhs.uk
Health Education England will join us in April 2023. Patient Experience Team. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. This is not my first experience of this hospital not checking information relayed to them by 111. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. You canread more about our cookies before you choose. The complaints were analysed to look at trends, for changes to be implemented. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. The trust have worked with us and have kept us informed of developments and changes. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. During 19/20 there were three CQUINs for SDEC. Some patients with suspected sepsis were still not being identified or managed appropriately. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Mill House Coffee is []. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Staff were not always using clinical judgement alongside NEWS scoring criteria. Medical secretaries: Bev/Ruth (ext. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The trust employs around 4,147 whole time equivalent staff (WTE). It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. There are no community services for inpatients or children and young people. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'.